Doctors are overworked, burnt out, and are quitting in masses.
At Freed, we combine clinician love with the latest AI tech and intense execution to create products that make clinicians happier.
Our first product is an AI scribe that automates medical documentation.
Since May of 2023, we have:
Acquired 20,000 paying and loving clinicians
Generate 70,000 patient notes daily and over 2 million monthly
Made thousands of clinicians happier
With the backing of Sequoia Capital and other world-class VC’s, we are rapidly expanding our product offering. Patient-facing assistants, patient insights, EHR integrations, and other products are being built and used by thousands of clinicians every day.
We are looking for entrepreneurs. Fast, ambitious, and smart individuals who want to take care of the people who care for our health. Expect intense, clinician-focused, and interesting co-workers who want to win.
With an office in San Francisco, we embrace a hybrid schedule that brings out the best in teamwork and innovation. Our teams come together in person three days a week to collaborate, connect, and have a little fun along the way.
ABOUT THE ROLEYou’ll be part of the engine behind Freed’s internal and customer-facing operations. You’ll own the design, implementation, and maintenance of automations and AI-powered workflows that help scale our Sales, Marketing, Support, Onboarding, CRM, Finance Operations and Analytics. You’ll collaborate cross-functionally to identify inefficiencies, build solutions fast, and continuously improve the infrastructure we rely on to serve thousands of clinicians every day. You will be reporting to the VP of Finance & Operations, and will collaborate closely with different stakeholders in the company.
We're looking for a creative systems thinker with deep automation experience, an obsession with simplicity, and strong ownership over impact. If you love making things run 10x smoother through elegant tech, this role is for you.
HOW YOU'LL MAKE AN IMPACTArchitect and maintain key automations across business systems (HubSpot, Stripe, Customer.io, Intercom, internal tools, etc.)
Build robust data pipelines and operational workflows using tools like Make.com or n8n
Integrate with third-party APIs and build internal tooling to reduce manual work and increase visibility.
Collaborate with GTM, Support, finance and product teams to rapidly prototype and ship solutions.
Own operational reliability of critical workflows, ensure alerts, error-handling, and logging are set up for every automation.
Proficiency in Make.com or equivalent tools like Zapier, n8n, or Workato.
Strong experience integrating with REST APIs, handling auth flows, and transforming data using Python or JavaScript.
Ability to independently debug, trace, and improve complex automation flows across multiple systems
Understanding of SaaS tool ecosystems including CRMs, marketing, billing, and support platforms.
Experience building scalable, fault-tolerant operational systems with documentation and monitoring.
Experience building and managing a large number of automation workflows, ideally end-to-end, with clear evidence of primary ownership and implementation responsibility (not just collaborative support).
Strong cross-functional collaboration skills, including taking in and prioritizing automation requests from multiple teams, working closely with stakeholders to understand varied business domains, and designing workflows that are understandable, maintainable, and usable by others across the organization.
Experience with prompt engineering for language models
Exposure to RPA frameworks or internal platform engineering
Experience in a high-growth startup
Familiarity with HIPAA/GDPR/CCPA compliance requirements
Competitive salary and equity in a high-growth company
Opportunity to make an immediate impact
Medical, dental, and vision insurance
Unlimited PTO
Company sponsored annual retreats
Commuter stipend for our San Francisco based employees
401(k) plan to support your long-term financial goals
Compensation Range: $180K - $220K
#BI-Remote
What the Team is Saying
What We Do
At Freed, we’re on a mission to give clinicians their time back - because healthcare professionals should be caring for patients, not drowning in paperwork.
Every year, doctors and clinicians spend thousands of hours documenting care. That’s time lost to late nights, burnout, and administrative overload. Freed is changing that. We’ve built a powerful, AI-driven medical scribe that listens in on clinician-patient conversations and automatically generates detailed, structured SOAP notes: fast, accurate, and fully customizable. No more typing through lunch breaks or finishing charts after hours.
Freed is smart, secure, and actually helpful. It learns each clinician’s style and adapts accordingly. With features like Smart Visit Prep, Magic Edit, and Instant Patient Instructions, Freed is designed to fit seamlessly into a clinician’s day and give them back what they value most: time, focus, and peace of mind.
We launched in 2023, and in just over a year, 20,000+ clinicians across more than 650 healthcare organizations have already joined the Freed movement. Why? Because it works. Clinicians report saving 2+ hours per day, finishing charts on time, and finally reclaiming their evenings.
Our team is a unique blend of engineers, doctors, builders, and doers. We’re obsessed with the product, relentless about feedback, and deeply aligned around one clear purpose: making healthcare better by helping clinicians thrive.
Backed by world-class investors and moving fast, we’re just getting started. If you’re excited about AI, healthcare, and building tools that make a real difference in people’s lives, you’ll love it here.
Come help us build the future of care. 💙
Why Work With Us
We build Freed to solve a real, urgent problem: physician burnout from documentation overload. Our AI scribe saves doctors hours daily, improving care and work-life balance. Join Freed to work on meaningful tech with real impact, in a fast-growing, mission-driven team.
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Freed Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Catch us in our sunny SF HQ Monday to Wednesday, where collaboration sparks, coffee flows, and big ideas take flight.
