AI Automation Engineer

Posted Yesterday
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Hiring Remotely in Croatia
Remote
Mid level
Gaming • Information Technology • News + Entertainment
The Role
As an AI Automation Engineer, you will design and maintain AI-driven solutions, integrate business applications, and enhance DevOps processes.
Summary Generated by Built In

We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day.

In this exciting time of scaling our product and innovating the company with best-in-class business applications, we are looking for an AI Automation Engineer to join our growing team! In this role you will be crucial in the AI transformation that our IT departments are going through.


What you'll be doing:
  • Design, develop, and maintain AI-driven and automation solutions integrated with enterprise business applications.
  • Contribute to the engineering standards, patterns, and best practices for AI and automation within the tribe.
  • Collaborate with PMTs, functional consultants, and business stakeholders to translate business needs into technical solutions.
  • Ensure solutions are secure, scalable, testable, and production-ready.
  • Support continuous improvement of DevOps, CI/CD, monitoring, and operational processes.
  • Build and configure automation workflows (e.g., process automation, integrations, orchestration).
  • Develop and integrate AI capabilities such as copilots, agents, document processing, prediction, or classification models.
  • Implement APIs, connectors, and event-driven integrations between business applications and external systems.
  • Apply engineering practices including version control, automated testing, code reviews, and CI/CD pipelines.
  • Monitor solution performance, reliability, and cost, and proactively address issues.
  • Produce technical documentation and solution designs.
  • Participate in incident resolution, root cause analysis, and continuous improvement activities.
  • Support controlled rollouts across environments (DEV, TEST, UAT, PROD).

We're looking for someone with:
  • Minimum BA, preferably Master
  • Proven experience as a software, automation, or platform engineer in enterprise environments. 
  • Hands-on experience with automation platforms, low-code/no-code tools, or workflow engines.
  • Experience integrating enterprise business applications (e.g., ERP, HR, CRM, Document management) via APIs or business events.
  • Understanding of AI concepts such as LLMs, copilots, intelligent document processing, or ML-based automation.
  • Strong knowledge of DevOps practices (CI/CD, source control, environment management).
  • Experience with cloud platforms (RPA, Microsoft Azure, Power Platform, Google Ecosystem, n8n).
  • Experience working in agile or product-oriented delivery models
  • Engineering mindset with strong ownership and accountability.
  • Ability to translate business problems into scalable technical solutions.
  • Strong collaboration and communication skills across technical and non-technical stakeholders.
  • Problem-solver with a continuous improvement desire.
  • Comfortable working in a changing environment and helping shape new ways of working.
  • Willingness to mentor others and contribute to team maturity.
  • Base in Zagreb or Bucharest as this will require hybrid work

About Super

We are a global technology group, dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands and the UK, we are a truly international organization. Our purpose at Super has evolved from sports and betting into creating the platform that stretches into the wider world of technology-driven entertainment. With a growing and diverse team of more than 5,000 people, we create immersive, responsible, and personalised experiences for millions of customers worldwide.

Shaping the Future of Play

Everything we do at Super is rooted in doing what is right: for customers, for each other, and for our long-term vision. Our Culture Manifesto is our North Star. It captures our purpose, mission, and the six core beliefs that shape how we think, make decisions, and act every day. Want to explore our culture in more detail? Visit our careers page: super.xyz/careers 

Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).

At Super, we operate as a high-performing team. We hire and grow talent based on ability and potential, regardless of background and identity because we know diverse perspectives, drive better performance.

Skills Required

  • BA or Master's degree
  • Proven experience as a software, automation, or platform engineer
  • Hands-on experience with automation platforms, low-code/no-code tools, or workflow engines
  • Experience integrating enterprise business applications via APIs
  • Understanding of AI concepts including LLMs and ML-based automation
  • Strong knowledge of DevOps practices
  • Experience with cloud platforms including Microsoft Azure
  • Experience working in agile or product-oriented delivery models
  • Strong collaboration and communication skills
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The Company
Hampstead
1,305 Employees
Year Founded: 2008

What We Do

We are a tech & entertainment company founded in 2008, with a dream of bringing exciting, technology-powered entertainment in sports & gaming to millions of customers around the world. Our group is present in 10 countries, in terms of operations or tech hubs, with the most important markets being Romania, Belgium, and Poland. The Superbet team gathers more than 4.500 people, acting as the major driving force behind our success. Tech-powered global entertainment platform At Superbet, technology and innovation are at the heart of everything we do. Our tech hubs in Zagreb, London, and Bucharest are focused on developing the best proprietary technology, innovative products, and new ways to engage with our passionate customer base. Following record-breaking years for the Group, we are moving ever closer to our goal of exciting the world. Our plans are big - expanding our presence in Central and Eastern Europe and creating a unique experience for our customers. Our Credentials The world's largest private equity fund, Blackstone Inc., recognized our vision. That's why we received a strategic investment of 175 million euros in 2019. As leaders in compliance and best practices, we are members of the International Betting Integrity Association (IBIA) and the only company which has won four times the Best Sports Betting Operator in CEE award at the Central and Eastern European Gaming Conference (CEEGC

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