AI and Automation Solutions Developer - EHR

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.The required work schedule for this position is: Monday-Friday 9AM - PM

JOB SUMMARY

HealthRIGHT 360 provides compassionate, integrated care—including primary medical, mental health, and substance use disorder treatment—to some of California’s most vulnerable communities. We are dedicated to fostering a diverse, equitable workforce and creating an inclusive, empowering environment for all employees.

The AI & Automation Solutions Developer reports to the Chief Quality & Analytics Officer, who oversees Data, EHR Training & Support, Billing, Quality Improvement, Behavioral Health Medical Services and Modernization Initiatives. The AI & Automation Solutions Developer will independently architect, prototype, develop, test, deploy, document, monitor, and continuously improve production-ready AI applications, agents, integrations, and automated workflows. The successful candidate will have an extensive track record of using modern AI-assisted development tools to rapidly turn ambiguous operational problems into reliable, secure, scalable solutions.

We are seeking an experienced practitioner who has personally built and deployed complex AI and automation solutions used in real-world operating environments integrating with legacy and modern systems. Your core mission is to champion the our agency’s AI and automation transformation and elevate our operational excellence to new heights. This role will serve as HealthRIGHT 360's lead hands-on technical practitioner for AI and automation – partnering with Data, EHR, Quality Improvement, IT, operations, clinical teams, and external vendors to build valuable systems.

The ideal candidate:

• Architects, builds and deploys efficient, effective and sustainable AI tools and automated workflows.
• Understands the tools developed are part of the overall solution architecture, not the solution itself.
• Works independently and proactively, maintaining accountability and timely follow-through on all projects.
• Takes pride in delivering high-quality work and is meticulous about details.
• Thinks critically to identify root problems, asks thoughtful questions, and proposes effective solutions.
• Collaborates well with others while demonstrating strong ownership of individual responsibilities.

Key Responsibilities

• Architect, develop, deploy, and maintain end-to-end AI applications and automated workflows, from prototype through production.
• Build AI agents, copilots, workflow automations, APIs, integrations, and internal applications that address high-value operational problems.
• Rapidly prototype solutions using AI-assisted software development and agentic development tools, then harden successful prototypes for reliable production use.
• Design and implement integrations across enterprise systems using APIs, databases, Power Platform, scripting, and other integration technologies.
• Write and maintain production-quality code, automated tests, documentation, source control, logging, monitoring, and error handling.
• Evaluate build-versus-buy decisions and rapidly assess emerging AI platforms and tools through hands-on prototypes.
• Establish technical patterns and reusable components that allow successful solutions to scale across programs and departments.
• Implement appropriate security, privacy, access controls, auditability, human-in-the-loop controls, and AI governance, particularly for healthcare and sensitive data.
• Measure the operational impact of solutions through metrics such as hours saved, cycle-time reduction, error reduction, adoption, reliability, and return on investment.
• Stay updated on the latest trends and advancements in automation and AI relevant to healthcare
• Provide regular updates on project status, outcomes, and potential risks to leadership and key stakeholders.
• Work across departments to align systems improvements with organizational goals and deliver scalable, sustainable solutions.

Position Requirements

Education and Experience

Required

• 5–7+ years of progressive experience building software, workflow automation, systems integrations, data applications, or related technical solutions, including substantial recent experience building and deploying AI-enabled solutions.
• Demonstrated experience and expertise using advanced AI tools, examples include CODEX, Claude, etc.
• Demonstrated portfolio of independently built solutions that have moved beyond proof-of-concept into operational or production use.
• Advanced proficiency with Microsoft Power Platform, including Power Automate and Power Apps
• Experience designing solutions that interact securely with enterprise data and applications.

Desired

• Bachelor's degree in Computer Science, Information Technology, AI, Healthcare Informatics, or a related field.
• Demonstrated proficiency in at least one programming/scripting language, such as Python, JavaScript/TypeScript, PowerShell, or C#.
• Advanced experience with REST APIs, JSON, authentication/OAuth, webhooks, and systems integration.
• Hands-on experience building applications using LLM APIs and modern generative AI development frameworks.
• Hands-on experience building locally hosted, tuned, and trained models.
• Experience working in community health setting

Knowledge

Required

• Strong familiarity with AI tools and technologies, such as machine learning algorithms, natural language processing, and robotic process automation.
• Well versed in Microsoft Power Platform suite
• Culturally competent and able to work with a diverse population.

Desired

• Knowledge of clinical documentation and healthcare processes (BH and Primary Care specific--ICD-10, BH progress notes, treatment plans, etc.)

Skills and Abilities

• Ability to independently troubleshoot complex technical problems across multiple systems.
• Strong interpersonal communication and experience working with cross-functional teams
• Excellent written and verbal communication skills
• Excellent problem-solving and analytical skills
• Skilled in emotional intelligence
• Ability to thrive and adapt in a fast-paced and rapidly growing environment
• Comfortable working with people from a broad range of backgrounds from highly technical to healthcare professionals and front-line staff
• Demonstrated problem-solving skills and ability to think critically.
• Demonstrated experience taking projects from conception to completion
• History of contributing to a team culture of operational excellence, customer service, and growth mindset
• Ability to prioritize based on business impact

Physical requirements

The physical requirements section describes the physical demands and environment of the job and lists the basic physical conditions needed to perform the job. This section should also list specific physical requirements such as lifting heavy objects and standing for long periods of time.

In an eight-hour workday employee is required to perform work:

Sitting: 7.75 hours

Standing: 0.00 hours

Walking: 0.25 hour

Driving: occasionally