You will work collaboratively with the Office of Healthy Aging (OHA) to provide case management services to clients who are part of the Office of Healthy Aging Case Management Programs. The Case Manager provides in-home visits, monthly calls, and assists with care coordination to ensure client needs are addressed.
Hybrid Role, 20% Remote Work.
Your Main Priorities
While additional responsibilities are likely to arise on the job, you will primarily:
• Manage cases assigned by the program’s leadership or designee.
• Conducts initial and ongoing in-home assessments to determine care needs.
• Creates person-centered plans and recommends services to address individual needs.
• Follow up with clients after the initial plan is implemented to reassess needs as appropriate.
• Collaborates with family/caregivers, service providers, and local authorities as necessary.
• Completes all paperwork promptly and maintains accurate client files.
• Advocates for services to meet client needs.
Who You Are
Requirements, Skills & Abilities:
• High school diploma or equivalent required along with the Community Health Worker or Case Management Certification; associate’s degree in social work or related field preferred.
• Minimum 1 years' experience in a case management position or relevant training required; experience working with the elderly population preferred.
• Bilingual in Spanish a plus.
• Strong organizational, critical thinking, and time-management skills.
• Basic computer skills required; knowledge of Microsoft Office 365.
• Ability to communicate and effectively interact with a diverse population.
• Collaboration and teamwork.
• Must have a valid driver’s license, proof of auto insurance and car registration.
• Must authorize Child & Family to complete a motor vehicle records check.
• The ideal candidate will be required to meet all background checks and medical clearances required for the position.
Physical Requirements
Direct Service Staff:
This position requires time sitting, standing, walking, driving, carrying and lifting up to 25lbs. This role also requires operating desktop, laptop and/or cell phone, and communicating with colleagues.
Equal Employment Opportunity
Child & Family will not discriminate against any individual on the basis of age, gender, sexual orientation, color, race, creed, national origin, ancestry, religious persuasion, marital status, political belief, pregnancy, military status, veteran status, physical or mental disability that does not prohibit performance of essential job functions with or without reasonable accommodations, genetic predisposition or genetic carrier status, or any other protected category under local, state, or federal law, nor will anyone receive special treatment for those reasons, except for reasonable accommodation as required by law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.
Culturally and Linguistically Appropriate Services
In order to provide equitable service delivery and go above and beyond equal opportunity requirements, our organization is committed to ensuring that all staff are able to perform the following cultural competencies:
• Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races.
• Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experienced by marginalized communities such as BIPOC, people with disabilities, LGBTQ+ communities, and others.
• Demonstrate the ability to successfully deliver culturally responsive services.
Affirmative Action
Child & Family strives to achieve a workforce that includes representation of qualified affirmative action group members in proportion to the qualified and available target group workforce in the community that we serve.
Skills Required
- High school diploma or equivalent
- Community Health Worker or Case Management Certification
- Associate's degree in social work or related field
- Minimum 1 year experience in case management or relevant training
- Experience working with elderly population
- Bilingual in Spanish
- Basic computer skills; knowledge of Microsoft Office 365
- Valid driver's license, proof of auto insurance and car registration
- Authorization for motor vehicle records check
- Ability to pass background checks and required medical clearances
- Strong organizational, critical thinking, time-management and communication skills
- Ability to lift/carry up to 25 lbs and operate desktop/laptop/cell phone
What We Do
Child & Family Resources, Inc. is a private, nonprofit, community-based organization providing services to the children and families of Southern Arizona since 1970. The mission of the agency is "Where Great Things Start Small". CFR makes a significant and lasting impact upon the lives of 38,000 people each year. Our work reflects community needs and provides high quality, accessible and affordable programs to meet those needs. We offer many programs across the state and touch thousands of families in so many different ways. Research shows ninety-percent of a child's brain develops in the first three years of life. A majority of those children spend a portion of their day in some form of child care. Excellent child care and education is critical to the health and well being of the child. CFR offers child care training and support programs to child care providers including workshops, technical assistance, and the latest research on how best to care, nurture and support the positive growth and development of young children. Investment in quality early childhood care and education saves money by increasing the likelihood that children will be literate, employed, enrolled in post secondary education, and less likely to be school dropouts, dependent on welfare or arrested for criminal activity. Our programs build resilient children and families.
