Description
At SPAR, we are a nimble, forward-thinking technology consulting firm, and we're on the hunt for a collaborative Agile Project Manager with a consulting mindset to join our growing team. In this role, you'll drive the success of complex, cloud-based CRM and Contact Center implementations for clients ranging from targeted business units to enterprise-wide initiatives.
Who You Are
You’re a skilled project leader with a consulting edge—strategic, organized, and comfortable juggling multiple priorities in fast-moving environments. You thrive at the intersection of business and technology and can translate vision into execution while keeping teams focused and stakeholders engaged.
What You'll Do
- Lead end-to-end delivery of cloud-based CRM and Contact Center solutions using Agile methodologies.
- Collaborate with clients to define project goals, scope, timelines, and deliverables—owning the Statement of Work (SOW) from start to finish.
- Coordinate with cross-functional internal and external stakeholders in the IT/SaaS space to drive alignment and progress.
- Apply best-fit methodologies (Scrum, Kanban, Waterfall) in hybrid environments to ensure consistent execution.
- Manage project backlogs, sprints, stand-ups, retrospectives, and roadmaps.
- Utilize tools like JIRA (preferred), Asana, Rally, or ClickUp to track project milestones and team performance.
- Facilitate clear communication across project teams, including internal stakeholders, leadership, and client stakeholders.
- Provide insight and recommendations to continuously improve delivery processes and client satisfaction.
Requirements
What You Bring
- 6+ years of Project Management experience, ideally in a consulting or client-facing environment.
- Deep understanding of Agile frameworks with hands-on experience in hybrid project cultures.
- 6+ years of experience managing Statements of Work (SOWs) and delivery within the IT domain.
- Demonstrated ability to work across multiple business units and communicate effectively with diverse stakeholders.
- Strong working knowledge of JIRA (preferred), Asana, Rally, or ClickUp.
- Exposure to Salesforce or other CRM platforms.
- Business acumen and a strategic mindset when advising and collaborating with clients.
- Passion for problem-solving and helping organizations modernize through cloud technology.
- Serve as a consultative partner to clients, articulating solutions and guiding teams to deliver value-driven outcomes.
- Maintain strong financial oversight across project delivery while also aligning with clients’ goals to identify and accelerate high-value opportunities
- Anticipate and analyze risks, maintain a project risk log and proactively address risks to prevent escalation.
Preferred Certifications
- PMP (preferred)
- CSM, PMI-ACP, or PSM also accepted
Why Join Us?
- 100% remote team with flexible, people-first culture
- Opportunity to lead meaningful, high-impact projects
- Tight-knit team with a collaborative and supportive vibe
- Exposure to diverse industries and cutting-edge cloud technologies
Top Skills
What We Do
Founded in 2003, SPAR Solutions is a global consulting firm partnering with SMB to Fortune 5 companies.
Headquartered in Atlanta, Georgia, with a delivery center in Pune, India, SPAR caters to clients across the U.S, Europe, Middle East, Asia, and Australia.
We work across industries with expertise in Financial Services & Insurance, Payors & Providers, Manufacturing, Telecommunications, High-Tech, Life Sciences & Laboratories, Medical Devices, Energy & Solar, Logistics, and Retail.
Our practice areas include CRM consulting, Digital First Engagement, custom application development services and our newly launched AI/ML practice in partnership with organizations like Salesforce, Verint, and Vonage.
We create tailored digital solutions relying on our tenured experts who first engage in understanding your business’s strategic objectives. Our mission is to bring together technologies, people and processes in a collaborative environment in order to become trusted partners to our clients by helping them achieve their business goals.
Our team comprises adept developers, analysts and consultants with expertise in a broad spectrum of technologies. We opt for agile methodology and iteration based phased approaches to help us deliver aligned, transparent, scalable and robust services that are focused on customer experience.
Visit - https://sparsolutions.com/ to know more.