At addShoppers, our mission is to be the trusted digital commerce platform to make shopping easy - saving people time and money while helping brands build loyalty that lasts. We are seeking great humans and trusted colleagues to help us fulfill our mission. We utilize innovative technology to optimize online stores for maximum performance and profitability. With a focus on data-driven insights and customer-centric strategies, we empower our clients to succeed in today's competitive marketplace while shaping the future of e-commerce.
Who You AreYou are passionate about designing and building intelligent, autonomous systems that push the boundaries of what AI can do. You thrive in a dynamic environment where experimentation, ownership, and innovation drive meaningful results. You take pride in crafting scalable, production-ready solutions that blend cutting-edge research with real-world performance. Your expertise will help shape the next generation of AI-driven capabilities within our Minty product.
You’re also excited to focus your talents on developing agentic AI systems that operate and learn autonomously. In this role, you’ll design, orchestrate, and evaluate multi-agent workflows using frameworks like LangGraph and LangSmith—building intelligent, adaptive systems that connect AI capabilities into cohesive, goal-oriented behavior. You’ll bridge research, product, and engineering functions to bring autonomous AI from concept to production within Minty.
Responsibilities- Design and implement agentic AI architectures leveraging LangGraph (or similar) and related multi-agent frameworks.
- Integrate large language models (LLMs), tools, APIs and other services to create robust multi-step reasoning systems and workflows.
- Build and maintain evaluation pipelines using LangSmith (or similar tools) to enable observability, continuous learning and improvement of agents.
- Optimize system performance, manage cost, reduce latency, prompt-engineering, memory and retrieval-augmented generation (RAG) techniques.
- Deploy AI agents into production—APIs, containers, cloud environments (AWS, GCP, Azure or equivalent) and ensure reliability, scalability and maintainability.
- Collaborate closely with product, research and engineering teams to define agent features, pipelines and production metrics.
- Stay current with latest agentic AI methods, frameworks and tooling; propose and execute upgrades/designs accordingly.
- 5–10 years of experience as a Software Engineer, Machine Learning Engineer, or in a similar discipline.
- 1 year of proven, hands-on experience with LangGraph and LangSmith (or very similar frameworks).
- Strong proficiency in Python and experience with LLM frameworks (e.g., LangChain, OpenAI, Anthropic, etc.).
- Deep understanding of agent orchestration, tool use, multi-step reasoning, planning, and evaluation techniques.
- Experience deploying AI systems to production environments, including APIs, containers (Docker/Kubernetes), and cloud platforms.
- Familiarity with observability tools, logging/metrics, vector databases, retrieval-augmented generation (RAG) pipelines, and memory management.
- Excellent collaboration and communication skills; ability to translate product/research needs into technical design and implementation.
- Bonus (nice to have): Experience with multi-agent systems research, reinforcement learning for agents, tool use by LLMs, and prior production use of LangGraph-style frameworks.
addShoppers Overview:
Here at addShoppers, it is our vision to be the trusted digital commerce platform for brands and shoppers; known for creating delightful experiences that save people time and money. Our products help thousands of eCommerce brands attract, recover, and convert lost shoppers. We’re experiencing an exciting level of growth and need top talent to help us on our journey. If this resonates with you, please apply!
We value simplicity, innovation, automation, and data-driven decisions.
We hire driven professionals who are trustworthy, loyal, intelligent, creative, gritty and witty. We celebrate wins and embrace learning opportunities as a team.
Our core values are: be curious, be helpful, be positive and data-driven, be a great human!
We are open to hiring candidates residing in: FL, GA, MA, MD, NC, NH, NJ, OH, PA, SC, TX, VA
Here at addShoppers, in addition to working with an awesome team of great humans, we offer:
- Fully remote company
- Great benefits - medical, dental, vision and more
- Flexible vacation designed to enable you to be your best
- 401K plan with company match
- Apple products provided to set up your home office
- Peer-to-peer micro bonus environment powered by Bonusly
- Performance appraisal & recognition system powered by 15Five
- Home internet reimbursement
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What We Do
Founded in 2011, AddShoppers is an eCommerce growth company. Our success is being realized through great humans that are helpful, curious, and data-driven. AddShoppers’ co-founders spent their entire careers in the eCommerce and marketing space, helping brands reach and convert more customers.
Most recently, AddShoppers has been focused on helping brands build relationships and reward their online shoppers with our products, SafeOpt and Minty. Our mission is to build the best shopping companion, with an offer marketplace that saves people time and money.
Why Work With Us
We are a uniquely positioned company within the Adtech / Martech ecosystem with a platform intended to delight both brands and shoppers alike. Striving for excellence in all that we do through connecting data points and value to both shoppers and businesses that were previously unrealized drives our pace and those who work here!
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