- Lead the technical design and development of Agentforce solutions, including AI-powered virtual agents and real-time agent assist.
- Architect scalable data models and optimize Apex and LWC performance for efficient and reliable systems.
- Implement event-driven architectures using Platform Events and Change Data Capture for seamless data management.
- Set up CI/CD pipelines to ensure efficient and automated development processes, utilizing tools like Gearset or Copado.
- Conduct thorough peer code reviews to maintain high code quality and mentor junior developers for their growth.
- Troubleshoot and resolve production issues related to conversation flows and integration errors, ensuring smooth operations.
- Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
- Stay updated with the latest Salesforce technologies and industry trends to continuously enhance our solutions.
- Document and communicate technical designs and decisions effectively to ensure a shared understanding within the team.
- 6+ years of extensive Salesforce development experience, with a proven track record of delivering complex projects.
- Deep expertise in Agentforce/Einstein AI, including Einstein Intent and Entity, is mandatory for this role.
- Proficiency in LWC and at least one successful Agentforce implementation in production is a key requirement.
- Strong preference for Salesforce PDII or Application Architect certification, showcasing advanced Salesforce knowledge.
- Excellent problem-solving and analytical skills to troubleshoot and resolve complex technical issues.
- Strong leadership and mentoring abilities to guide and inspire junior developers.
- Ability to work collaboratively with cross-functional teams and effectively communicate complex technical concepts.
- A proactive and innovative mindset, always seeking to improve and enhance our Salesforce solutions.
- Strong attention to detail and a commitment to delivering high-quality, reliable code.
Skills Required
- 6+ years of extensive Salesforce development experience
- Deep expertise in Agentforce and Einstein AI including Einstein Intent and Entity
- Proficiency in Lightning Web Components (LWC)
- At least one successful Agentforce implementation in production
- Strong problem-solving and analytical skills
- Strong leadership and mentoring abilities
- Ability to collaborate with cross-functional teams and communicate complex technical concepts
- Proactive, innovative mindset and commitment to high-quality, reliable code
- Salesforce PDII or Application Architect certification
Zensar Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zensar Technologies and has not been reviewed or approved by Zensar Technologies.
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Retirement Support — A 401(k) with company match and immediate vesting is highlighted, with broad fund options available.
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Wellbeing & Lifestyle Benefits — Work-life balance, remote/hybrid flexibility, and supportive teams are emphasized as strengths that enhance the overall experience.
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Parental & Family Support — Inclusive policies such as parental leave and access to EAP and dependent medical coverage are promoted across regions.
Zensar Technologies Insights
What We Do
Zensar is a leading experience, engineering, and technology solutions company. We conceptualize, build, and manage digital products for Forbes Global 2000 clients across the hi-tech engineering, banking and financial services, insurance, manufacturing and consumer services verticals. With proven excellence across five core areas, including experience services, advanced engineering services, data engineering and analytics, foundation services, and application services, our solutions leverage industry-leading platforms to help our clients be competitive, agile, and disruptive while moving with velocity through change and opportunity. Zensar’s expansive ecosystem of 60+ technology partners, including Oracle, Salesforce, SAP, Guidewire, Automation Anywhere, Adobe, and UiPath, enables us to deliver comprehensive solutions to clients, facilitating seamless integration and allowing them to leverage cutting-edge technologies and tools for enhanced business outcomes. Zensar is part of the USD 4.4 billion RPG Group. With headquarters in Pune, India, our 10,500+ employees, representing over 50 nationalities, work from 30+ locations across North America, UK/Europe, and South Africa. Visit us at www.zensar.com
