Agent Product Manager

Reposted 23 Days Ago
San Francisco, CA
In-Office
Mid level
Artificial Intelligence • Machine Learning • Software
The AI revenue engine for essential service industries that keep America running.
The Role
Join Netic as an Agent Product Manager to build and optimize AI agents, advocate for customers, shape product roadmaps, and drive cross-functional execution while managing high-stakes issues.
Summary Generated by Built In

Netic is the AI revenue engine for essential services who are the backbone of the American economy.

With $43M in funding from Founders Fund, Greylock, Hanabi, and Dylan Field who led our Series B, we helped our customers book hundreds of thousands of jobs across services industries in North America. There are now companies operating entirely AI-first on Netic.

You’ll join our team with relentless builders from Scale, Databricks, HRT, Meta, MIT, Stanford, and Harvard in bringing frontier AI to the physical economy, where the problems are hard, the data is complex, and the impact is immediate and tangible.

We’re looking for Agent Product Managers to help design, launch, and scale the next generation of AI agents that power our customers’ businesses.

What You'll Do:

  • Build & deploy enterprise-grade AI agents: Partner with customers and engineers to design, launch, and optimize agents that drive measurable outcomes across revenue, operations, and strategic workflows.

  • Be the voice of the customer: Advocate for customer needs internally and ensure the agent experience delivers tangible business value and operational leverage.

  • Shape the product roadmap: Translate customer needs and patterns into roadmap priorities, ensuring their most pressing requirements guide Netic’s product evolution.

  • Identify & expand new product surfaces: Spot new use cases, craft business cases, and partner cross-functionally to turn successful deployments into multi-year, multi-product relationships.

  • Navigate exec conversations: Lead QBRs, handle escalations, and reset expectations with clarity and authority—preventing churn before it appears.

  • Drive cross-functional execution: Coordinate engineering, data, and GTM teams to eliminate blockers and deliver measurable value on aggressive timelines.

What You'll Bring:

  • Product and customer-facing pedigree: 3+ years of experience in product management, consulting, or customer-facing technical roles where you translated complex workflows into measurable product outcomes.

  • Technical fluency: Capable in BI/SQL tools and comfortable reasoning about APIs, integrations, and data . You can collaborate effectively with engineering even if you’re not writing code.

  • Analytical sharpness: Skilled at defining success metrics, instrumenting feedback loops, and using data to prioritize and iterate.

  • Customer empathy: Deep understanding of how customers operate. You ask the right questions, uncover unspoken pain points, and design solutions that stick.

  • Strong communicator: Able to distill technical detail into executive-level clarity and influence cross-functional teams toward a shared outcome

  • Thrives under pressure: Proven track record managing high‑stakes issues and aligning multiple stakeholders around action plans.

Bonus points:

  • Experience building or deploying AI agents, automation, or workflow products.

  • Background in enterprise SaaS, AI infrastructure, or technical consulting.

  • Technical or quantitative degree (CS, Engineering, Math, or equivalent).

We believe fulfillment comes from producing your best work with the smartest people together in one room. All roles are in person, in SF (our office is in Jackson Square). What brings us together is our commitment to:

  • Live to build

  • Run through walls and win

  • Obsess over customers in each line of code

  • Lose sleep over the "almost perfect"

  • Show internal locus of control

  • Prioritize finesse: refinement of first principles thinking, execution, and craftsmanship

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.

Top Skills

AI
APIs
Bi
SQL
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The Company
HQ: San Francisco, CA
18 Employees
Year Founded: 2023

What We Do

We help essential service industries grow on autopilot.

Essential services power the real economy. Every one of us interacts with these industries repeatedly throughout our lives.

But these large businesses face real-world constraints—human labor, external volatility, compliance, logistics, and physical infrastructure. Their operations are complex and often rely on outdated systems and manual workflows, and they can’t access the frontier technologies that drive digital-first businesses.

In a world where startups mostly build for startups, we serve the large enterprises in real industries and end users that keep America running. We're a small team of relentless builders, ex-founders, and immigrants from top CS schools and tech companies who thrive on solving hard problems and making a tangible impact.

We are backed by the best investors and founders of our generation.

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