Agency Sales Manager

About Direct Online Marketing (DOM)

Since our foundation in 2006, DOM has helped businesses grow through data-driven digital marketing campaigns. We emphasize a disciplined, transparent approach, and we won't be out-communicated.

If you want to work at a full-service digital marketing agency that does things differently, we want to meet you!

As the Agency Sales Manager, you will play a pivotal role in leading our sales team, driving revenue growth, and shaping the future of our agency. You’ll be responsible for developing sales strategies, managing team performance, and fostering relationships with potential clients to help DOM achieve its business objectives.

What You’ll Do

Management Responsibilities

• Develop action plans to grow sales in key areas (service type, size, industry, geography) and participate in forecasting sales projections.
• Set clear departmental goals and KPIs aligned with revenue targets and agency-wide objectives.
• Ensure individual and department revenue and activity goals are met.
• Identify, build, and provide sales training programs for sales team members.
• Work with DOM marketing to develop sales enablement materials and provide feedback for marketing content.
• Promote thought leadership for DOM, the sales department, and yourself.
• Represent the company at industry events, conferences, and networking opportunities.
• Plan, organize, and supervise the daily operations of the department.
• Revise and enhance processes & procedures and ensure compliance across the team.
• Conduct performance evaluations, identify training needs, and facilitate team member development.
• Foster a positive culture and handle personnel issues or conflicts.
• Identify and lead opportunities for growth, innovation, and improvement within the department.
• Complete quality assurance (QA) checks on one’s work and the work of others.
• Stay up to date with DOM’s service offerings and digital marketing trends through ongoing training.
• Perform ongoing sales training to keep the team competitive and knowledgeable.

Business Development Responsibilities

• Generate interest in DOM through outbound efforts.
• Qualify and move leads through the sales funnel to close.
• Ensure all materials shared externally maintain high quality and professionalism, representing the company well.
• Share key insights and notes with internal teams to prepare them for client engagements.
• Document all relevant sales activities to maintain transparency and track progress.

Who You Are

You bring a strong background in sales leadership, business development, and digital marketing. You thrive in a fast-paced environment and are driven to help both your team and clients succeed.

Here’s what we’re looking for:

• Education: Bachelor’s degree strongly preferred.
• Industry Experience: Digital marketing experience strongly preferred; agency or professional services experience preferred.
• Sales Experience:
  • 2+ years of managing sales teams.
  • 5+ years of new business sales in a services industry.
• Software Skills: Ability to utilize:
  • Word-processing tools such as Microsoft Word or Google Docs.
  • Slide software such as Microsoft PowerPoint and Google Slides.
  • AI automation tools.
• Computer Programs/Systems: Outstanding computer skills and strong familiarity with the internet.
• Additional Skills:
  • Proven ability to develop and execute successful sales strategies.
  • Strong analytical and problem-solving skills with the ability to set and achieve revenue goals.
  • Excellent communication and negotiation skills.
  • Experience with CRM and sales tracking tools.
  • Ability to work cross-functionally with marketing, operations, and client services teams.
  • A proactive, self-motivated attitude with a commitment to continuous learning and improvement.

At a mid-sized agency, you can move the needle more than at a larger agency. Plus, you get to be part of a team of talented, hard-working individuals.  We take our ‘No Jerks’ policy seriously here. If you share that same personal policy and live in or want to move to the Greater Pittsburgh region, we want you to apply!

We appreciate the benefits of working remotely and offer a telecommuter-friendly hybrid schedule that allows you to work from home four days per week. We also highly value the benefits of a culture that comes from in-person collaboration, where we can do amazing work while creating long-lasting relationships. That’s why we look forward to having everyone together on Thursdays. 

DOM is in the top 3% of all Google partner agencies worldwide, and has a strategic partnership with the search giant in their even more exclusive International Growth Agency Program.  Among other accolades, DOM also is a strategic partner of the U.S. Department of Commerce’s International Trade Administration.

We help our global stable of clients grow their businesses through digital advertising, search engine optimization, creative services, analytics, and a full suite of digital marketing services. Read through dozens of 5-star reviews on Clutch, G2, and Google to learn why so many clients choose to work with DOM and stay with us for so long.

Established in 2006, we’re a stable and growing leader delivering excellent results to our clients who say things like:

• “DOM constantly pushes the envelope.  They’re great communicators and are fun to work with, too.”
• “Working with DOM is like working with colleagues who have our company’s best interest at heart.”
• “I’m approached daily by other digital marketing agencies who want to pitch their company to me, but I never consider anyone else.”

We also have rave reviews on Glassdoor and have been voted one of Pittsburgh’s best places to work with employees who say things like:

• “The people are what makes this company great.”
• “You will be appreciated, challenged, and rewarded.”
• “An agency where you can grow with confidence.”

We offer a competitive benefits package that includes health, dental, vision, and short-term disability insurance; 401(k) with company match; and annual profit sharing.

Direct Online Marketing is an Equal Opportunity Employer (EOE).