Aftermarket Program Manager - Transit Bus Programs

Job Description
At BAE Systems, we deliver innovative electric transportation solutions to move the world. With our expertise in power management and efficient propulsion, we're advancing vehicle mobility with sustainable, high-performance electric solutions. Today more than 18,000 of our electric-hybrid systems are operating around the globe, saving fuel and C02 emissions, while reducing operator maintenance. Be part of our journey at Electronic Systems where you'll be among the brightest minds, working on the industry's most difficult problems. We put our customers first - exemplified by our mission:"We Innovate For Those Who Move The WorldTM. Sound like a team you want to be a part of? Come build your career with BAE Systems.
Position Summary
In Power & Propulsion Solutions, the Aftermarket Program Manager for Transit Bus Programs will be responsible for ensuring that once vehicles are delivered to the customers the support structure for warranty and aftermarket part delivery, repair and remanufacturing operations, and implementation of technical updates into fielded products operates smoothy over the product life cycle. This includes forecasting parts demand, coordinating overhaul and remanufacturing programs, maintaining accurate parts catalogs, and driving performance through dashboards and key metrics. The role works cross-functionally with Product Support Engineering, Supply Chain, Operation and Quality teams to ensure reliable parts availability, efficient overhaul program execution, development of aftermarket revenue opportunities and maintaining high levels of customer satisfaction across transit bus OEM Aftermarket departments and transit agencies.
Key Responsibilities
Parts Forecasting & Planning

• Develop and maintain accurate spare parts and overhaul component demand forecasts using fleet age, failure trends, historical usage and customer input from transit agencies.
• Collaborate with Supply Chain and Operations to ensure adequate inventory levels and production capacity to meet aftermarket demand.
• Work with Procurement to balance part availability versus inventory cost. Develop proactive plans to address slow moving or obsolete parts; manage transitions or replacement offering as products near the end of their lifecycle.
• Manage and optimize aftermarket revenue streams (part sales, remanufacturing programs)

Catalog & Data Management

• Maintain the aftermarket parts catalog and configuration database, ensuring part numbers, supersessions, pricing, and applicability data are current and accurate.
• Coordination with Product Support Engineering team to implement product updates, remanufactured part drawings and service bulletins.
• Ensure all catalog data is integrated and consistent across ERP system, customer issued documentation, and parts ordering process.

Metrics, Dashboards & Performance Tracking

• Develop and maintain aftermarket performance dashboards (e.g., parts fill rate, on-time delivery, stock levels, repair costs, inventory turn rates, repair turn around times, forecast accuracy)
• Use analytics to identify trends, root causes, and process improvement opportunities.
• Prepare and present monthly KPI reports and corrective action plans to management.

Remanufacturing & Subcontract Management

• Lead planning and execution of in-house and third party repair and remanufacturing programs. Direct liaison with internal operations team to provide direction setting and management to ensure appropriate stock levels (work in process, backlog, finished goods) are maintained based on field usage trends or leading indicators of changes to failure rates.
• Work closely with Subcontracts, Quality, and Suppliers to manage repair vendor performance, quality issues, and delivery timelines.
• Support root cause investigations and corrective actions for supplier-related nonconformances or field failures.
• Drive cost and lead-time reduction initiatives in the aftermarket material supply chain. Identify opportunities for alternative sourcing arrangements such as licensing or royalty models versus a direct sales channel to end users.

Cross-Functional & Customer Collaboration

• Serve as the primary liaison between Aftermarket, Engineering, Quality, and Service Support teams to resolve field issues and execute service campaigns.
• Partner with Customer Service to provide technical support, component upgrade recommendations, and lifecycle cost improvement initiatives for transit fleets.
• Support customer meetings and technical reviews as required.

Required Education, Experience, & Skills
Qualifications

• Education: Bachelor's degree in Mechanical Engineering, Industrial or Manufacturing Engineering, Supply Chain or Operations Management, or a related field.
• Experience:
  • 5 to 7 years of experience in aftermarket, service, or operations management; preferably within the transit bus, heavy-duty vehicle, or commercial fleet industry.
  • Strong background in parts forecasting, lifecycle planning, and supplier coordination.
  • Experience with ERP systems (SAP, Oracle, Infor, etc.) and data visualization tools (Power BI, Tableau, Excel).
• Skills & Competencies:
  • Understanding of fleet maintenance practices, component overhauls, and remanufacturing processes.
  • Ability to interpret engineering documentation, BOMs, and service bulletins.
  • Strong analytical, organizational, and communication skills.
  • Proven experience leading cross-functional projects and resolving supplier or quality issues.

Preferred Education, Experience, & Skills

• PMP certification or equivalent project management experience preferred.

Pay Information
Full-Time Salary Range: $133333 - $226667
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Electronic Systems
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference. Electronic Systems (ES) is the global innovator behind BAE Systems' game-changing defense and commercial electronics. Exploiting every electron, we push the limits of what is possible, giving our customers the edge and our employees opportunities to change the world. Our products and capabilities can be found everywhere - from the depths of the ocean to the far reaches of space. At our core are more than 14,000 highly talented Electronic Systems employees with the brightest minds in the industry, we make an impact - for our customers and the communities we serve.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.