- Responsible for the daily maintenance, fault diagnosis, and troubleshooting of new energy vehicles.
- Responsible for the testing and repair of the "three-electric systems" (battery, motor, and electronic control system).
- Guide and supervise local technicians to complete standardized repair operations, ensuring repair quality meets company requirements.
- Develop and implement training plans for overseas technicians (repair processes, diagnostic procedures, battery module replacement, etc.).
- Regularly organize training and assessments to improve the technical level of the overseas team.
- Assist the After-Sales Director in establishing standardized after-sales processes (vehicle reception, diagnosis, quotation, repair, vehicle delivery).
- Compile common fault cases into a technical database.
- Guide the rational use of parts and participate in the initial parts list and inventory strategy development.
- Assist in evaluating the procurement channels for battery modules and repair parts to ensure stable supply.
- Minimum 5 years of technical service experience in the automotive industry, with experience in the new energy vehicle industry preferred.
- Proficient in troubleshooting automotive mechanical, electrical, electronic control, and new energy vehicle malfunctions, and capable of developing comprehensive repair solutions for each problem.
- Familiar with Mexican user behavior and local social media platforms.
- Fluent in Spanish; English or Chinese proficiency is a plus.
- 5.Possesses cross-cultural communication and project management skills.
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What We Do
Xpeng Motors is a leading Chinese electric vehicle and technology company that designs and manufactures intelligent automobiles that are seamlessly integrated with the Internet and utilize the latest advances in artificial intelligence. Focusing on China’s young and tech-savvy consumer base, XPENG Motors strives to offer smart mobility solutions with technology innovation and cutting-edge R&D. The company’s initial backers include its CEO & Chairman He Xiaopeng, the founder of UCWeb Inc. and a former Alibaba executive. It was co-founded in 2014 by Henry Xia and He Tao, former senior executives at Guangzhou Auto with expertise in innovative automotive technology and R&D. It has received funding from prominent Chinese and international investors including Alibaba Group, Foxconn Group and IDG Capital. Currently with 3,000 employees, the company is headquartered in Guangzhou and has design, R&D, manufacturing and sales & marketing divisions in Silicon Valley, San Diego, Beijing, Shanghai, Zhaoqing (Guangdong Province) and Zhengzhou (Henan Province).
