Affiliate Lift Programs Representative

About flyExclusive 

flyExclusive is one of the fastest-growing private aviation companies in the country — and we are just getting started. From our world-class Jet Club to our unmatched private jet charter, clients who fly with us receive a curated private jet experience that anticipates their needs for comfort and style. We operate a modern, curated fleet and deliver a world-class experience to our customers, backed by a team that holds itself to the highest standards of safety, service, and operational excellence. From our roots in Kinston, North Carolina to our expanding Raleigh headquarters, we are building something the industry has not seen before. 

Why flyExclusive? 

As we continue to build a leading aviation brand, nothing is more critical to this mission than the talented professionals that make up flyExclusive. We’re more than just a private jet company. We go beyond the industry standard to create a uniquely detailed customer experience that is visible throughout all our departments, from our software design and fleet coordinator teams to our pilots and technicians. If you are looking for people who motivate others around them, and build relationships that create trust and open communication, you will find that here. The people at flyExclusive create a culture of positivity and aren't afraid to make decisions for the good of their team and the company. 

If that sounds like you, come and work with us at flyExclusive! We offer competitive pay within the aviation industry, generous time off with flexible scheduling, a great benefits package including 401k matching, relocation assistance, and career growth opportunities! 

Job Summary  

Member of a team that's responsible for fulfilling daily affiliate needs for the organization. Responsibilities included researching and securing affiliate aircraft options at the best possible price for program, owner and charter clients. The representative collaborates closely with the Scheduling and Revenue Management teams in providing the best option in every situation. The team ensures that safety standards and guidelines are adhered to for each mission.  

Key Responsibilities  

• Develop into a subject matter expert for the affiliate program and those company's offerings. 

• Cultivate and maintain relationships with operators. 

• Source and book aircraft for all programs and charter. 

• Negotiate pricing to achieve margin goals within the department. 

• Manage affiliate performance (time, delivery, experience, etc.) and work with leadership to ensure expectations are met for our owners and club members. 

• Meet and exceed department's quarterly goals. 

• Review operator contracts and be responsible for maintaining all aspects of the team's affiliate schedule. 

• Provide affiliate operators with initial manifest information and clean pass to the applicable Service team. 

• Establish and maintain industry knowledge and competition. 

• Ensure Fly Exclusive safety standards are met by our affiliates. 

Skills and Abilities 

• Self-starter who is highly motivated with strong initiative and a positive attitude.  

• Strong desire to represent flyExclusive core values for success.  

• Ability to perform consistently in a fast-paced environment.  

• Effective interpersonal and communication skills, both oral and written.  

• Accountability and ability to have hard conversations.  

• Strong problem-solving skills under pressure.  

• Ability to communicate clearly and effectively through phone, email, and personal correspondence.  

• Proficient in Microsoft Office Suites and basic understanding of computer applications and data entries.  

• Strong critical thinking and presentation skills.  

• Ability to multitask, prioritize, and manage time effectively.  

 Competencies  

• Microsoft Office Suites   

Work Environment 

• This is a full-time, on-site position based in the Raleigh office.  

• Primarily works in a professional office environment with moderate noise levels. 

• May occasionally travel to other company locations, customer sites, or business-related events.  

• May occasionally require flexibility in working hours based on business needs. 

Physical Demands 

• Ability to occasionally lift and move standard office objects weighing up to 20 pounds. 

• Ability to remain in a stationary seated or standing posture for extended periods of time. 

• Ability to move inside the office environment to access shared printers or meeting rooms. 

• Ability to navigate multi-level facilities via stairs or elevators during daily transit. 

• Ability to read small-print documents, view multiple computer screens, and inspect detailed reports clearly at close range. 

• Ability to hear and exchange accurate information during phone calls, video conferences, and in-person team discussions. 

• Ability to perform continuous keyboarding, mouse navigation, or ten-key data entry tasks. 

• The essential functions described in this job description represent the fundamental duties of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position, consistent with applicable law. 

Dress Code 

• Maintain a professional appearance consistent with company and department standards. 

EEO Statement   

flyExclusive does not discriminate based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity.  

Other Duties  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.   

Required Qualifications  

• Bachelor's degree in aviation or experience working within the private aviation industry. 

• Attention to detail in a fast-paced environment. 

• Works well within a Team atmosphere. 

• Excellent verbal and written communication skills. 

• Must be legally authorized to work in the United States. flyExclusive participates in employment eligibility verification as required by law. Visa sponsorship is not available for this position. 

• Employment is contingent upon successful completion of a background check conducted in accordance with applicable federal, state, and local laws. The background check may include verification of employment and education and, where permitted by law and applicable to the position, a criminal background check. 

Preferred Qualifications  

• 3 + years of experience working within the private aviation industry.