AES - DE - Generative AI Application Developers

Posted 9 Days Ago
2 Locations
In-Office or Remote
Mid level
Information Technology
The Role
Manage macOS and Linux endpoints, support AI tool configurations, assist with developer environments, and create documentation for onboarding and troubleshooting.
Summary Generated by Built In

Endpoint Management & Configuration

  • Manage and configure macOS and Linux endpoints for Client employees across IT, Engineering, Finance, and other business units

  • Deploy, enroll, and maintain devices using Jamf Pro/Now — including MDM profiles, OS updates, app deployment, and compliance policies

  • Configure local environments for AI tool adoption — setting up Claude Desktop, API keys, local MCP clients, and related tooling on employee machines

  • Troubleshoot and resolve hardware, OS, and application issues on Mac and Linux platforms with fast turnaround

 

AI Enablement & MCP Support

  • Support Client employees in configuring and using Claude and MCP (Model Context Protocol) clients on their local machines

  • Guide users through connecting Claude to MCP servers — troubleshooting auth flows, config files (claude_desktop_config.json), and tool connections

  • Assist in debugging issues with AI coding tools (GitHub Copilot, Cursor, Claude Code) including IDE integration, token/auth errors, and API connectivity

  • Serve as a first-responder for MCP configuration issues — understanding client-server communication patterns, SSE/stdio transport modes, and local permissions

 

Developer & Power-User Support

  • Assist Client engineers with dev environment setup — Homebrew, pyenv/nvm/rbenv, Docker, VS Code extensions, Git configs, SSH key management

  • Perform bug triage and debugging assistance for environment-specific issues — distinguishing between OS-level, network, dependency, and application-layer problems

  • Support CLI-first workflows and scripting on bash/zsh — writing and reviewing shell scripts that automate routine configuration tasks

  • Participate in structured onboarding programs that equip new Client hires with day-one AI-ready setups

 

Documentation & Knowledge Management

  • Create and maintain internal runbooks, setup guides, and FAQs for Claude/MCP onboarding

  • Log recurring issues and contribute to a shared knowledge base for Zensar and Client IT teams

  • Conduct small-group walkthroughs and demos to accelerate AI tool adoption across non-technical business functions

 

REQUIRED SKILLS & EXPERIENCE

 

Endpoint & Platform Expertise

  • 3+ years of hands-on experience supporting macOS in a corporate environment

  • Proficiency with Jamf Pro or Jamf Now — MDM enrollment, Smart Groups, policies, patch management, Self Service

  • Solid understanding of Linux (Ubuntu/Debian/RHEL) for developer workstation support

  • Experience with enterprise networking basics — VPN, DNS, certificates, proxy settings, firewall rules that commonly affect developer tools

 

AI & Developer Tooling

  • Familiarity with modern AI coding tools — Claude Code, GitHub Copilot, Cursor, or similar

  • Working knowledge of MCP (Model Context Protocol) concepts — understanding of what MCP clients and servers do, how to configure them locally, and how to troubleshoot connection issues

  • Comfort configuring JSON-based tool config files, environment variables, and API keys

  • Experience with REST APIs at a conceptual level — understanding HTTP methods, auth headers, and reading API error responses

 

Scripting & Debugging

  • Bash/Zsh scripting — writing automation scripts, diagnosing path/permission issues, parsing logs

  • Experience with package managers: Homebrew, apt/yum, pip, npm — resolving conflicts, version pinning

  • Methodical debugging approach — reading stack traces, checking logs, isolating environment variables

  • Basic Python or JS scripting to automate endpoint tasks or test API connectivity

 

NICE TO HAVE

 

  • Experience deploying Claude Desktop or Anthropic API in a corporate setting

  • Familiarity with SSO/IdP integrations (Okta, Azure AD) and how they affect tool authentication

  • Background in IT at a SaaS or cybersecurity company

  • Apple ACMT certification or equivalent

  • Exposure to zero-trust networking concepts (especially relevant in Client's security-focused culture)

 

SKILLS AT A GLANCE

 

macOS

 

Linux

 

Jamf Pro

 

MCP

 

Claude / AI Tools

 

Bash Scripting

 

Bug Triage

 

REST APIs


Qualifications

Endpoint Management & Configuration

  • Manage and configure macOS and Linux endpoints for Client employees across IT, Engineering, Finance, and other business units

  • Deploy, enroll, and maintain devices using Jamf Pro/Now — including MDM profiles, OS updates, app deployment, and compliance policies

  • Configure local environments for AI tool adoption — setting up Claude Desktop, API keys, local MCP clients, and related tooling on employee machines

  • Troubleshoot and resolve hardware, OS, and application issues on Mac and Linux platforms with fast turnaround

 

AI Enablement & MCP Support

  • Support Client employees in configuring and using Claude and MCP (Model Context Protocol) clients on their local machines

  • Guide users through connecting Claude to MCP servers — troubleshooting auth flows, config files (claude_desktop_config.json), and tool connections

  • Assist in debugging issues with AI coding tools (GitHub Copilot, Cursor, Claude Code) including IDE integration, token/auth errors, and API connectivity

  • Serve as a first-responder for MCP configuration issues — understanding client-server communication patterns, SSE/stdio transport modes, and local permissions

 

Developer & Power-User Support

  • Assist Client engineers with dev environment setup — Homebrew, pyenv/nvm/rbenv, Docker, VS Code extensions, Git configs, SSH key management

  • Perform bug triage and debugging assistance for environment-specific issues — distinguishing between OS-level, network, dependency, and application-layer problems

  • Support CLI-first workflows and scripting on bash/zsh — writing and reviewing shell scripts that automate routine configuration tasks

  • Participate in structured onboarding programs that equip new Client hires with day-one AI-ready setups

 

Documentation & Knowledge Management

  • Create and maintain internal runbooks, setup guides, and FAQs for Claude/MCP onboarding

  • Log recurring issues and contribute to a shared knowledge base for Zensar and Client IT teams

  • Conduct small-group walkthroughs and demos to accelerate AI tool adoption across non-technical business functions

 

REQUIRED SKILLS & EXPERIENCE

 

Endpoint & Platform Expertise

  • 3+ years of hands-on experience supporting macOS in a corporate environment

  • Proficiency with Jamf Pro or Jamf Now — MDM enrollment, Smart Groups, policies, patch management, Self Service

  • Solid understanding of Linux (Ubuntu/Debian/RHEL) for developer workstation support

  • Experience with enterprise networking basics — VPN, DNS, certificates, proxy settings, firewall rules that commonly affect developer tools

 

AI & Developer Tooling

  • Familiarity with modern AI coding tools — Claude Code, GitHub Copilot, Cursor, or similar

  • Working knowledge of MCP (Model Context Protocol) concepts — understanding of what MCP clients and servers do, how to configure them locally, and how to troubleshoot connection issues

  • Comfort configuring JSON-based tool config files, environment variables, and API keys

  • Experience with REST APIs at a conceptual level — understanding HTTP methods, auth headers, and reading API error responses

 

Scripting & Debugging

  • Bash/Zsh scripting — writing automation scripts, diagnosing path/permission issues, parsing logs

  • Experience with package managers: Homebrew, apt/yum, pip, npm — resolving conflicts, version pinning

  • Methodical debugging approach — reading stack traces, checking logs, isolating environment variables

  • Basic Python or JS scripting to automate endpoint tasks or test API connectivity

 

NICE TO HAVE

 

  • Experience deploying Claude Desktop or Anthropic API in a corporate setting

  • Familiarity with SSO/IdP integrations (Okta, Azure AD) and how they affect tool authentication

  • Background in IT at a SaaS or cybersecurity company

  • Apple ACMT certification or equivalent

  • Exposure to zero-trust networking concepts (especially relevant in Client's security-focused culture)

 

SKILLS AT A GLANCE

 

macOS

 

Linux

 

Jamf Pro

 

MCP

 

Claude / AI Tools

 

Bash Scripting

 

Bug Triage

 

REST APIs


About UsAt Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

Skills Required

  • 3+ years of hands-on experience supporting macOS in a corporate environment
  • Proficiency with Jamf Pro or Jamf Now
  • Solid understanding of Linux (Ubuntu/Debian/RHEL)
  • Experience with enterprise networking basics
  • Familiarity with modern AI coding tools
  • Working knowledge of MCP concepts
  • Experience with REST APIs
  • Bash/Zsh scripting experience
  • Basic Python or JS scripting knowledge
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The Company
HQ: Pune, Maharashtra
10,000 Employees
Year Founded: 2001

What We Do

Zensar is a leading experience, engineering, and technology solutions company. We conceptualize, build, and manage digital products for Forbes Global 2000 clients across the hi-tech engineering, banking and financial services, insurance, manufacturing and consumer services verticals. With proven excellence across five core areas, including experience services, advanced engineering services, data engineering and analytics, foundation services, and application services, our solutions leverage industry-leading platforms to help our clients be competitive, agile, and disruptive while moving with velocity through change and opportunity. Zensar’s expansive ecosystem of 60+ technology partners, including Oracle, Salesforce, SAP, Guidewire, Automation Anywhere, Adobe, and UiPath, enables us to deliver comprehensive solutions to clients, facilitating seamless integration and allowing them to leverage cutting-edge technologies and tools for enhanced business outcomes. Zensar is part of the USD 4.4 billion RPG Group. With headquarters in Pune, India, our 10,500+ employees, representing over 50 nationalities, work from 30+ locations across North America, UK/Europe, and South Africa. Visit us at www.zensar.com

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