AEMS-2026-34 Agency Services Representative 3 (Internal Posting)

Posted 14 Days Ago
Be an Early Applicant
Camden, NJ, USA
In-Office
47K-68K Annually
Mid level
Agency • Greentech • Social Impact
The Role
Provide front-line and back-office customer support, review/process agency documents, handle complex customer issues, and support the southern regional office with calls, mail, scheduling, scanning/upload to NJEMS, OPRA requests, document editing, and maintaining hazardous waste and RMW filing systems and records.
Summary Generated by Built In
Open to: Division-Wide
Work Week: (35-hour) Work Week
Salary: (A14) $47,156.67 - $68,251.67
Opening Date: 6/12/2026
Closing Date: 6/26/2026

Existing Vacancies: 1
Program/Location
Department of Environmental Protection
Air, Energy and Materials Sustainability
Waste and UST Compliance and Enforcement
Hazardous Waste Compliance and Enforcement
2 Riverside Drive, Suite 201
Camden, NJ 08103

Scope of Eligibility
Open to permanent employees in a competitive title that work for the Division of Waste and UST Compliance and Enforcement and meet the requirements below.
Description
Under the general supervision of a supervisory official in a state department, agency, or institution, provides front-line and behind the scenes customer and other support services involving the review, processing and issuance of agency documents; provides specialized information to customers regarding department/agency programs and services; handles the more complex and/or sensitive customer issues, requests and complaints; does other related work as required. 
Specific to the Position
In addition to the above, and as time permits, this position also assists and supports the southern regional office with general functions including phone calls, processing incoming/outgoing mail, arranging and scheduling meetings, scanning and uploading documents to NJEMS, provides document editorial support to staff, processes OPRA requests and sets up file reviews, maintains hazardous waste and regulated medical waste filing systems and databases, maintains staff vehicle records, prepares PEOSHA records.
Preferred Skill Set
Working knowledge of New Jersey Environmental Management System (NJEMS) database, Regulated Medical Waste (RMW) registration system, and ancillary policies.
Requirements
EXPERIENCE: 

Three (3) years of experience providing information and support to customers or clients, responding to technical inquiries and/or complaints regarding products, services or programs, or collecting payments in a government or office setting.
License
Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.
Benefits
As a New Jersey State Department, NJDEP offers a comprehensive benefits package that includes: 
  • Paid Benefit Leave
  • Holiday Pay
  • Alternative Workweek Program*
  • Telework*
  • Pension
  • Deferred Compensation
  • Health Benefits (medical, prescription drug, dental & vision care) and Life Insurance
  • Flexible and Health Spending Accounts (FSA/HSA)
  • Commuter Tax Savings Program
  • Public Service Loan Forgiveness (PSLF)
  • Tuition Reimbursement*
*Pursuant to the State/Department's policy, procedures, and/or guidelines.
Veteran's Preference
To qualify for New Jersey Veteran's Preference/status, you must establish Veteran's Preference through the Department of Military and Veteran's Affairs. Please submit proof of your Veteran's Preference along with your resume as indicated. For more information, please visit https://www.nj.gov/military/veterans/services/civil-service-preference/
Residency
All persons newly hired on or after September 1, 2011, have one year from the date of employment to establish, and then maintain principal residence in the State of New Jersey subject to the provisions of N.J.S.A. 52:14-7 (L.2011, Chapter 70), also known as the “New Jersey First Act”.
Authorization to Work
Selected candidates must be authorized to work in the United States per the Department of Homeland Security, United States Citizenship, and Immigration Services regulations. NOTE: The State of New Jersey does not provide sponsorship for citizenship to the United States.
Equal Opportunity Employment
The State of New Jersey seeks to increase the richness and diversity of its workforce, and in doing so, become the employer of choice for all people seeking to work in State Government.  To evaluate the effectiveness of our efforts to attract and employ a diverse workforce, applicants are asked to voluntarily answer a few brief questions on the NJ Affirmative Action Information Form.  All information is considered confidential and will be filed separately with the agency's affirmative action officer.  This information will not be part of your application for employment and will not be considered in any hiring decision. 
 

Skills Required

  • Three years of experience providing information and support to customers or clients, responding to technical inquiries and/or complaints, or collecting payments in a government or office setting
  • Must be a permanent employee in a competitive title working for the Division of Waste and UST Compliance and Enforcement (scope of eligibility)
  • Selected candidates must be authorized to work in the United States per DHS/USCIS regulations
  • Driver's license valid in New Jersey if operation of a vehicle is necessary to perform essential duties
  • Working knowledge of NJEMS database, Regulated Medical Waste (RMW) registration system, and ancillary policies
  • Ability to process OPRA requests, scan and upload documents to NJEMS, maintain filing systems and databases, and prepare PEOSHA records
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The Company
2,900 Employees
Year Founded: 1970

What We Do

The New Jersey Department of Environmental Protection (NJDEP) is a government agency responsible for managing the state's natural resources, protecting its air, land, and water, and addressing issues related to pollution, thereby making New Jersey a stronger and fairer state.

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