About This Opportunity
We are seeking an analytical, proactive, and detail-oriented individual to join our growing team as an Advisory Reporting Analyst. This role will play a crucial role in ensuring organizational success. You'll work closely with a dedicated portfolio of customers, providing consultation, training, and data analysis to help them achieve their goals. This role reports directly to our Sr Advisory Reporting Specialist.
What You’ll Do (% Time Spent)
- Client Reporting (45%): Craft insightful reports and dashboards for our customer base, providing valuable insights to key stakeholders.
- Ad-hoc Support (30%): Provide timely assistance in troubleshooting reports and addressing ad-hoc inquiries.
- Internal & External Collaboration (15%): Collaborate closely with internal teams (Business Intelligence, Customer Experience) and external clients to gather requirements and ensure reporting needs are met.
- Customer Demonstrations (5%): Conduct demonstrations of reporting tools for customers when necessary, showcasing their capabilities and benefits.
- Process Improvement (5%): Play a role in identifying and implementing process improvement initiatives to enhance reporting efficiency and effectiveness.
About You And What Skills You’ll Need
- Experience: 2+ years of customer-facing experience.
- Education: Bachelor’s degree.
- Technical Skills: Proficiency in Microsoft Office Suite, including Excel.
- Core Competencies: Self-starter mentality, adept at multitasking, problem-solving, and a strong commitment to process improvement
- Nice-to-Haves (preferred but not required): Familiarity with data visualization tools like Tableau, SQL knowledge, or any coding language.
- Work Eligibility: Authorized to work in the US (sponsorship not available).
What We Do
LogicManager believes performance is a result of effective risk management. Our ERM software and top-rated customer experience help organizations manage surprises before they happen - ensuring a positive impact on the organization and community at large. But don’t just take our word for it; we're proud to be a certified Great Place to Work® every year since 2017!
Why Work With Us
If you’re looking to grow your career, impact company success, and change the world, you’ve found a great place to work. We’re celebrated for our commitment to empowering employees to take ownership of their ideas and see them through. Join us and you'll be a part of our innovative, collaborative, enriching, fun, and award-winning culture.
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Employees work remotely.
We believe results matter more than where they are produced. We are 100% committed to an employee's choice of a fully remote work experience.