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The Role
Provides administrative support to an advancement and donor-relations team, including CRM data entry, donor file maintenance, gift acknowledgments, mailings, event materials, travel coordination, phone support, and office supply management. The role is part-time, hybrid, and requires weekly presence at the Burlington, Ontario office, with occasional U.S. travel. Candidates need strong organization, communication, computer, collaboration, and independent-work skills, plus an associate degree or equivalent experience and basic advancement or donor-management experience.
Summary Generated by Built In
PURPOSE
The Advancement Administrative Assistant will provide general administrative support to the ReFrame Ministries advancement team. This position involves communication, handling financial documents, and organizing files to support donor relations and the organization’s mission.
This position is part-time at 18 hours a week and offers a hybrid and flexible work schedule.
The CRCNA exhibits love for the diversity of the human family. As such, we welcome & encourage all, regardless of race, ethnicity, ability, and culture, to apply. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our Human Resources Department.
KEY RESPONSIBILITIES:
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Provide general administrative support to the advancement team.
- Maintain and update Today devotional requests in the denomination's CRM database.
- Input pertinent donor and contact information accurately into the denominational CRM.
- Organize and maintain correspondence, donor files, and official organizational records.
- In collaboration with Gift Entry, assist with gift acknowledgments and resolve declined gift issues.
- Sort and distribute donor communications and mailings.
- Create new donor welcome packets and prepare kits for donor/church events.
- Coordinate travel arrangements and itineraries for advancement staff.
- Answer, screen, and direct phone calls, responding to requests for information and materials.
- Monitor office supply inventory and maintain necessary materials.
- Assist with organizing events and meetings as assigned.
- Perform other duties as assigned by the supervisor.
SUPERVISORY RESPONSIBILITIES
None
SKILLS, KNOWLEDGE & EXPERTISE:
QUALIFICATIONS
The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Able to support the mission, vision, and values of the CRCNA.
- Demonstrated intermediate proficiency in commonly used computer applications, including Google Suite.
- Proven ability to plan and organize tasks and responsibilities, including multitasking, setting priorities, and deadlines, etc.
- Proven ability to work independently and collaborate within a team environment.
- Advanced verbal and written communication skills.
- Ability to establish and maintain cooperative working relationships with co-workers and external contacts.
EDUCATION AND EXPERIENCE
- Associate degree in public relations, administration, or related field, or equivalent work experience.
- Basic experience in advancement administration and/or donor management.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Able to have a weekly presence at the CRCNA denominational office in Burlington, Ontario, CAN.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Traditional climate-controlled office environment.
- Attend off-site meetings as needed in the local area.
- Occasional travel to the US for staff meetings.
Part-time Benefits
Benefits may be prorated based on # of hours worked per week:
- Work-Life Balance
- Flexible Work Arrangements
- Professional Development Opportunities
- Contributing to an organization that is making an impact in the world
About
Who We AreThe Christian Reformed Church in North America (CRCNA) includes just over one thousand congregations across the United States and Canada. About 75 percent of the churches are in the United States and 25 percent are in Canada. While we're a denomination with churches and ministries in two countries, we share in the blessings of ecclesial unity and joint ministry. Almost 230,000 people belong to the CRCNA—not a large number when you consider the population of our two countries. But by God’s grace we can accomplish a lot when we work together.The CRCNA denominational offices serve the local church, providing resources to pastors and congregations so that people are introduced to Jesus Christ and their faith is nurtured. Other agencies of the CRCNA include ReFrame Ministries, Resonate Global Mission, and World Renew. Be Who You AreThe CRCNA is committed to building a culture of belonging that encourages, supports, and celebrates the voices and experiences of all our employees. We strive to build a workforce that reflects the diversity of our broader culture and the Christian church, and invite all qualified candidates to apply. To read the CRCNA Diversity Statement click here
Skills Required
- Ability to support the mission, vision, and values of the CRCNA
- Intermediate proficiency in commonly used computer applications, including Google Suite
- Ability to plan and organize tasks, multitask, set priorities, and meet deadlines
- Ability to work independently and collaborate within a team environment
- Advanced verbal and written communication skills
- Ability to establish and maintain cooperative working relationships with coworkers and external contacts
- Associate degree in public relations, administration, or a related field, or equivalent work experience
- Basic experience in advancement administration and/or donor management
- Weekly presence at the CRCNA denominational office in Burlington, Ontario
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The Company
What We Do
The Christian Reformed Church in North America (CRCNA) is a Protestant Calvinist Christian denomination that serves as a diverse family of congregations, assemblies, and ministries expressing the good news of God's kingdom.
