Advanced System Manager I

Department - Research & Early Development, Digital Data (DD)&IT
Does your motivation come from challenges and working in a dynamic environment? Do you thrive in an environment where close collaboration with key stakeholders and strategic alignment is essential? Do you have a can-do attitude with continuous improvement as one of your career objectives? Then we might have the right position for you. Apply now!
About the department
The Research & Early Development, Digital Data (DD)&IT department at Novo Nordisk is a global team that partners with the R&ED Line of Business to achieve scientific aspirations. We provide timely, best-in-class, regulated and non-regulated IT solutions, infrastructure, and system management across the R&ED value chain. With over 800 employees, our department consists of Agile DevOps members, System Managers, Validation SMEs, cloud engineers, and Business Analysts. Join our fast-paced and dynamic team and contribute to the advancement of healthcare.
The position
As an Advanced System Manager I at Novo Nordisk, you will have the following responsibilities:

• Communicating with customers, service providers and other stakeholders.
• Incident, change and release management
• Perform System Management tasks i.e. End to End life cycle management of the IT system
• Responsible for the delivery of system and support services and ensuring that they meet business requirements.
• Employee is expected to act independently to ensure all aspects of meeting quality levels on system user satisfaction, system owner interactions/stakeholder management and relevant regulatory requirements.

Qualifications
To be successful in this role, you should have:

• Bachelor's or master's degree with 6+ years of experience and proficiency within IT
• 4+ years of working in pharmaceutical industry or regulatory industry.
• Strong experience in ITIL -Change and Release Management along with incident and problem management.
• Strong compliance understanding and documentation experience (preferably knowledge on GxP).
• Global stakeholder management experience.
• Experienced, preferably as a system manager in the pharmaceutical industry.
• Preferably knowledge on Agile ways of working.
• Experienced in the use of office desktop applications and tools.
• Knowledge on compliance, validation, and documentation.
• High degree of flexibility and good interpersonal skills. Excellent communication skills written and orally in English.

Working at Novo Nordisk
Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 64,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we're working toward something bigger than ourselves, and it's a collective effort. Join us! Together, we go further. Together, we're life changing.
Contact
If you believe you are a match for the above requirements and are willing to take up the role, please apply here with our online application tool.
Deadline
Apply on or before: 21st October 2024.
Disclaimer
It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Novo Nordisk and/or its affiliate companies. The individuals or organizations sending these false employment offers may pose as a Novo Nordisk recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid trainings. Be advised that Novo Nordisk does not extend unsolicited employment offers. Furthermore, Novo Nordisk does not charge prospective employees with fees or make requests for funding as a part of the recruitment process.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.