Role Description:
The Adobe Analytics consultant will provide expert-level support for client’s b2c Billing and Usage portal, Web and Mobile platforms, to establish a reliable analytics foundation aligned to VOC, FCR, digital containment, and the company’s 2030 Ambition objectives. This role is responsible for designing and implementing Adobe Analytics taxonomy (events, dimensions, metrics), defining tagging and data-layer standards, and guiding development teams through compliant, scalable instrumentation without disrupting existing enterprise reporting. The consultant will partner closely with Product, Engineering, and Enterprise Analytics teams, enabling downstream Tableau reporting while ensuring governance, data quality, and long-term maintainability. This role is delivery-focused and implementation-heavy, not general reporting or dashboard administration.
Key Skills / Experience:
• Adobe Analytics (implementation, taxonomy, governance)
• Web and Mobile instrumentation best practices
• Data layer design and validation
• Collaboration with engineering teams on tagging
• Enterprise analytics environments (multi-team, shared platforms)
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What We Do
CrackaJack Digital Solutions is an IT company in business since 2016 with offices in Portland, Oregon and Pune, India. We primarily serve small to mid-sized businesses across the United States to unleash the power of digital transformation. We specialize in several areas of technology with a particular focus on managed IT services, remote infrastructure, recruiting & staffing technical talent, and website development & maintenance. We pride ourselves on providing practical and effective technology solutions ranging in scope and size. Our MISSION Inspire and transform businesses through digital innovations to accelerate long-term sustainable revenue growth. Our VISION The Pacific Northwest’s most successful and impactful digital IT transformation service provider. Our PURPOSE Listen & seek to understand Lead with data & insights Leverage expertise
