The Central Scheduler accepts and processes requests to schedule outpatient tests/procedures using EPIC Cadence Scheduling system. Strives to obtain patient pre-registration data during scheduling process and performs patient pre-registration in the Hospital Information System (EPIC). In addition to facilitating a coordinated patient and service department schedule, the scheduler answers patient questions regarding their test(s) and/or procedure(s). Works extended hours as required to complete job functions within established standards.
ResponsibilitiesPRINCIPAL DUTIES AND RESPONSIBILITIES (*Essential Functions)
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KNOWLEDGE, SKILLS, AND ABILITIES
- Schedules patients according to departmental guidelines Adheres to Red Flag Rule when registering patients.
- Assures pre-certifications, authorizations and/or referrals are obtained prior to service.
- Asks & updates MSPQ every patient visit, without relying on prior visit information.
- Maintains productivity by processing Methcare labs, pre-registering patients or working workques when not scheduling or registering patients.
- Scans in all necessary documentation (scripts) Accurately selects medical record (all patients) and hospital account (correct recurring account).
- Medical terminology knowledge preferred.
- Ability to prioritize job functions, work independently and exercise good judgment.
- Must possess good written and verbal communication skills.
- Must possess good organizational/analytical skills and mathematical aptitude.
- Proficient use of calculator and minimum typing (45 wpm).
- Basic personal computer skills.
- A high school diploma/GED Equivalent is required.
- Associates in Business Management Preferred
- One (1) year of responsible work experience in a hospital registration position, medical business office or a closely related field is required. Post high school education may be substituted on a year for year basis to meet the work experience requirement.
Skills Required
- High school diploma or GED equivalent
- One year of work experience in hospital registration, a medical business office, or a closely related field
- Post-high-school education may substitute for work experience on a year-for-year basis
- Ability to schedule patients according to departmental guidelines
- Knowledge of medical terminology
- Good written and verbal communication skills
- Good organizational and analytical skills and mathematical aptitude
- Minimum typing speed of 45 words per minute
- Basic personal computer skills
- Ability to prioritize tasks, work independently, and exercise good judgment
- Associate degree in Business Management
What We Do
Methodist Hospitals is a nonprofit healthcare organization serving Northwest Indiana. Its mission is to provide compassionate, quality health care to all those in need. The organization operates three campuses with 562 inpatient beds and employs 2,412 people, including 590 physicians and allied health professionals. It provides hospital and medical services while emphasizing patient care, physician practice, employee experience, and community health.
