The Admitting Representative registers patients in a pleasant, professional and timely manner being sensitive to guest services. Conducts patient/guarantor interviews, explains hospital policies, financial responsibilities and patient bill of rights. Handles all routine patient inquiries related to the registration process. Ensures all necessary demographic and financial data is obtained and accurately documented into the ADT system. Identifies appropriate payor source for routing of revenue generated during the patient stay. This position reports to the Admitting Manager. This position interacts with the following patient groups: Adolescent, Adult and Geriatric.
Requirements:
- High School graduate or equivalent preferred.
- Current BLS required within (30 days of employment).
- Excellent communication skills, Excellent customer service skills, Professional appearance and attitude.
- Computer experience in Windows environment.
- Ability to multi-task , work independently and be team oriented.
- Medical terminology or demonstrated proficiency.
- Has full command (verbal and written) of the English language.
- Possesses the physical abilities, including heavy lifting, and perceptive acuity, (e.g., visual, hearing) to satisfactorily perform all direct and indirect patient care functions. See attached physical activities and working conditions form for this position.
Benefits:
- Medical, dental and vision coverage is provided for all full time and part time employees*
- Medical is 100% employer paid including dependents*
- Employee Stock Ownership Program
- Employee Assistance Program
- Basic Life and AD&D
- 401k plan with company match
- Generous PTO plan*
- Pet Insurance Discount Program*
- Employee Discount Program*
*Per diem staff ineligible
Skills Required
- High school diploma or equivalent
- Current BLS certification (within 30 days of employment)
- Excellent verbal and written communication skills
- Excellent customer service skills and professional appearance
- Computer experience in a Windows environment
- Ability to multi-task, work independently, and be team oriented
- Medical terminology knowledge or demonstrated proficiency
- Physical abilities including heavy lifting and adequate visual/hearing acuity
What We Do
The KPC Health is a global leader in healthcare, pharmaceuticals, education, engineering and real estate. Originally founded by world-renowned orthopedic surgeon and entrepreneur, Dr. Kali Chaudhuri, the KPC Group has reached an unprecedented level of success through its vision, innovation, and leadership. Today, the KPC Group has amassed over $10 billion in assets, including hospitals, clinics, schools, commercial real estate properties, and agricultural research centers. As pioneers in technology for the healthcare industry the KPC Group healthcare division, KPC Health, has successfully established a group of integrated healthcare delivery systems consisting of acute care hospitals, Independent Physicians Associations (IPAs), medical groups, urgent care facilities, and various fully integrated multi-specialty medical facilities throughout the western United States. Our California facilities include: Anaheim Global Medical Center Chapman Global Medical Center Hemet Valley Medical Center Menifee Valley Medical Center Orange County Global Medical Center South Coast Global Medical Center Victor Valley Global Medical Center Our facilities collectively serve some of California’s most densely populated areas in the Southern California region – totaling nearly ten million people. KPC Health has invested nearly $100 million in the latest information technology transforming one of the oldest hospital systems in the United States into a state of the art healthcare operation with an advanced Electronic Medical Records system. Most importantly, we have invested in our people. KPC Health attributes its overall successes to the highly skilled, advanced trained, expert physicians, nurses, information technology specialists and staff. Investing in having the very best workforce has enabled KPC Health to maximize its technological capabilities to best serves its patients, their families and the communities its hospitals and medical institutions it serves. As community hospitals dedicated to the health and welfare of each and every community we serve, we are investing in a number of non-profit and charity-based organizations, including the American Heart Association, March of Dimes for healthy babies, and Caterina’s Club for feeding hungry children. We believe our involvement in the promotion of these programs is crucial to serving our communities. For us, healthcare is not just about caring for our patients, but also about investing in the people of Orange County
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