Admission Associate

Job Title: Admission Associate

Division/Department: Office of Admission and Financial Aid

Reports To: Director of Enrollment Management

Location: Palos Verdes, CA

Level/Grade: K-12 

Type of position/FLSA: Hourly/Non-Exempt

POSITION SUMMARY

Chadwick School seeks a relational, strategic, and mission-driven leader to serve as The Admission Associate plays an essential role as a member of Chadwick’s admission team, serving as a primary point of contact for prospective parents, students, and the community at large. This position is a combination of data management, guiding prospective families throughout the admission process (primarily application management and general questions), and general office support. Operating in a collaborative, energetic, and close team atmosphere, the Admission Associate ensures warmth, integrity, and excellent communication in every interaction. The role demands a personal and relational approach with families, strong organizational capabilities, fluency with technology, and absolute confidentiality, ensuring that all steps in the application process are accurate, complete, and highly supportive.

Responsibilities include, but are not limited to:

• Serve as a visible, welcoming, and trusted presence for prospective families in person, over the phone, and via email.
• Serve as the first point of contact for families making their way through the admission process, answering questions about the admission process and connecting families to relevant staff, when appropriate.
• Regularly engage with prospective families, providing timely, thorough, and persuasive communication about the people, programs, and opportunities at Chadwick.
• Collaborate with colleagues in the admission office and other school departments to enhance the overall admission experience and contribute to the school's strategic goals.
• Maintain accurate records and data related to prospective and admitted students, ensuring timely and efficient communication
   

• Oversee daily office functions, including answering admission phone calls, scheduling appointments, ordering supplies, preparing mailings, assisting with events and functions, and maintaining shared/common office spaces.
• Coordinate comprehensive event logistics, including submitting set-up requests, arranging food services, and managing the registration table—to ensure all admission events run smoothly and the rest of the team is fully supported.
• Serve as an onsite administrator for admission-related entrance exams (occasional weekend evaluations required).
• Send regular email communications, including event confirmations and reminders, as well as manually distributing emails related to marketing campaigns.

• Bachelor's degree required.
• Experience in admissions or recruitment within an independent school or college preferred; experience in office administrative roles and customer service roles also considered.
• Well-developed organizational and interpersonal skills and the ability to manage multiple tasks and projects concurrently, often with competing priorities.
• Excellent oral and written communication skills and interpersonal abilities.
• Positive, flexible, and collaborative colleague with a sense of humor and willingness to work in a close, team-oriented atmosphere.
• Self-starter who enjoys building partnerships and relational approaches with families.
• A familiarity with Admission Office CRMs (ideally, Veracross), Microsoft Office Suite, Google Suite, and Zoom.
• Demonstrated ability to hold information in confidence and to set appropriate limits
• An understanding of, and commitment to, Chadwick's Mission and Core Values
• Ability to be on campus from approximately 7:45 am until 3:45 pm on days when school is in session, with the flexibility to work evenings and weekends for events, admissions-related activities, and evaluations.
• Must pass or clear required health and background checks

Compensation:  $33.00 to $39.00 based on experience and qualifications.                                                                                                                                                            

WORK ENVIRONMENT AND PHYSICAL REQUIREMENT

• Required to lift and carry up to a maximum of 25 lbs., in a correct manner consistent with the appropriate training provided by the School.
• Occasionally required to use hand to handle or feel objects, touch and use tools, reach with hands and arms, climb stairs, bend, stoop, twist, lift, reach, push, pull, grasp, balance, kneel, crouch, crawl, grasp, talk, hear, and walk during the course of employment.
• Walking and being outdoors for somewhat extended periods of time on a regular basis is part of the job as the school sits on 45 acres of land.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and an ability to adjust focus.
• Will extensively use telephone, computer, copier, and other office equipment in the course of a day.

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job, the employee is exposed to weather conditions prevalent at the time.  This may include warm, hot, or cold temperatures.  The noise level in the work environment is moderate.

CLEARANCES

Required Screenings: TB assessment Clearances: Livescan background check

Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the position.

By submitting an Employment Application, I hereby understand and agree that consistent with its obligations under Education Code Section 44051 subd. (a)(2) and as a part of the application consideration process, Chadwick School will contact each Educational Employer and inquire about your employment history including, without limitation, whether I was the subject of any credible complaints of, substantiated investigations into, or discipline for, egregious misconduct, as defined in Education Code Section 44932, subd. (a)(1).