Administrative Specialist (People & Culture) (Hybrid/Telework)

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Ottawa, ON, CAN
Hybrid
Junior
Digital Media • Music • News + Entertainment
The Role
Process and approve employee timesheets in Workday, investigate discrepancies, reconcile overtime and leave balances, ensure compliance with labor standards and policies, support payroll processing, train employees and managers, and identify timekeeping process improvements. The role also supports service-date calculations, leave-bank management, and complex pay analysis while handling confidential information and meeting strict deadlines.
Summary Generated by Built In

Position Title:

Administrative Specialist (People & Culture) (Hybrid/Telework)

Status of Employment:

Permanent

Position Language Requirement:

English, French

Language Skills:

English (Reading - C - Advanced), English (Speaking - C - Advanced), English (Writing - B - Intermediate), French (Reading - C - Advanced), French (Speaking - C - Advanced), French (Writing - B - Intermediate)

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. 
 
Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

2026-09-20 11:59 PM

This permanent role is currently a hybrid work arrangement. Work schedule to be discussed with the hiring Manager according to the guidelines defined by the department.
 

Please note that the end time and date for this posting is available at the bottom of the page. This position will not be filled until consideration has been made by the CBC-Radio-Canada and the CMG Local Joint Employment Committee.

Your role 
Canadians know CBC/Radio-Canada for its programming and its presence, but there’s much more happening behind the  scenes. Whether your field of expertise is finance, HR, communications or IT, you are the highly skilled professional that  makes our business run smoothly.  

Join the People & Culture team at CBC/Radio-Canada on an exciting journey dedicated to administering time, attendance, and compliance while maximizing and optimizing our Workday platform.   

We are currently seeking a dynamic Administrative Specialist to join our HR Services team. Our focus is ensuring all timesheets, reporting, and inquiries are handled efficiently, accurately and in a timely manner. In this role, you will bring your precision and expertise to provide crucial administrative support, resolve  complex timekeeping discrepancies, audit records for compliance, and collaborate closely with timekeepers and other People & Culture teams to continuously improve our time-tracking processes.  

Additionally, this role offers great professional growth, with opportunities to cross train with our Expertise team in managing service dates, leave banks, and complex pay analysis. 

While work must conform to CBC/Radio-Canada operating standards, HR Policies, collective agreements, tax legislation, labour standards, and administrative procedures, this role encourages and requires independent judgment, analytical thinking, and independent decision-making within a complex environment. Work is subject only to general review, and you may occasionally coordinate the work  of others.

Responsibilities

  • Review, process and approve employee timesheets in Workday to ensure accuracy and completeness, while adhering to strict, recurring deadlines to support seamless payroll processing. 

  • Investigate and correct time-entry discrepancies, missing records or duplicates, collaborating directly with employees, managers, and timekeepers. 

  • Ensure compliance across all time tracking records and documentation with CBC/Radio-Canada operating standards, HR policies, collective agreements, provincial/federal labour standards, and tax legislation for audit readiness.

  • Collaborate closely with the Payroll and Operations teams to ensure accurate wage calculations, retroactive pay adjustments, and seamless, timely payroll processing.

  • Reconcile overtime, leave balances, holiday pay, and shift differential earnings to ensure accuracy. 

  • Provide training and support to employees and managers on timekeeping procedures and Workday system navigation.

  • Identify issues or improvement opportunities related to the Workday timekeeping module, collaborating with the Senior Specialist responsible for escalating and resolving issues with the People Systems and Analytics team. 

  • Collaborate with the HR Services Expertise Team to develop your skills and support various activities, including service date calculations, complex leave bank management, and deep-dive pay analysis. 

We are looking for a candidate with the following:

  • Post-secondary education or equivalent practical experience. 

  • Minimum 2 years of experience in HR, Payroll or administrative operations within CBC/Radio-Canada or similar complex organization.

  • Essential fluency in both English and French (written and spoken).

  • Exceptional attention to detail and high accuracy in data management.   

  • Hands-on experience with pay processing systems, such as Workday combined with strong knowledge of HR policies, collective agreements, and federal/provincial labour standards.

  • Excellent organizational skills, ability to manage several priorities and meet multiple, tight deadlines.

  • Strong interpersonal skills with the ability to communicate with discretion, diplomacy, tact and absolute confidentiality.  

  • Sound judgment, initiative, analytical problem-solving abilities, and resourcefulness.  

  • Flexibility to work overtime as required during peak periods. 

Candidates may be subject to skills and knowledge testing.
 

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next

step will be asked to complete a background check. This includes:  

  • A mandatory Criminal record check. 

  • Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected].
 
You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

Primary Location:

181 Queen Street, Ottawa, Ontario, K1P 1K9

Number of Openings:

1

Work Schedule:

Full time

Skills Required

  • Post-secondary education or equivalent practical experience
  • At least 2 years of experience in HR, payroll, or administrative operations within CBC/Radio-Canada or a similar complex organization
  • Fluency in English and French, written and spoken
  • Exceptional attention to detail and high accuracy in data management
  • Hands-on experience with pay processing systems such as Workday
  • Strong knowledge of HR policies, collective agreements, and federal/provincial labor standards
  • Excellent organizational skills and ability to manage multiple priorities and tight deadlines
  • Strong interpersonal skills, discretion, diplomacy, tact, and confidentiality
  • Sound judgment, initiative, analytical problem-solving ability, and resourcefulness
  • Flexibility to work overtime during peak periods

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The Company
HQ: Ottawa
7,000 Employees

What We Do

CBC/Radio-Canada is Canada's national public broadcaster, providing news, entertainment, and cultural programming in English, French, and several Indigenous languages.

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