Administrative & Personal Assistant

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Berlin, CT, USA
In-Office
43K-55K Annually
Consulting
The Role

Our client, a well-established wealth management firm, is seeking an Administrative & Personal Assistant to support the Head Financial Advisor. This role requires a highly organized, proactive individual who can manage office operations, personal tasks, and team coordination while ensuring a smooth day-to-day workflow.

Key Responsibilities


Office Management & Administrative Support

  • Greet clients and serve as the first point of contact.
  • Manage mail distribution, document scanning, and bill payments as needed.
  • Maintain office organization, order supplies, and ensure a tidy space.
  • Oversee business and personal calendars, scheduling client meetings, coaching calls, and personal commitments.
  • Troubleshoot office equipment, including printers, internet, and phone systems.
  • Assist with meeting preparation by organizing necessary documents and materials.
  • Learn and manage systems such as RingCentral (VOIP).
  • Source and coordinate office vendors for maintenance or operational needs.
  • Answer phone calls, transfer them appropriately, and address client needs.
  • Log client data in Salesforce and input information into MoneyGuide Pro and other financial software.
  • Collaborate with the bookkeeper to ensure efficient bill payment processes.


Personal Assistance

  • Schedule doctor appointments, kids’ activities, and family vacations.
  • Manage family schedules and ensure personal commitments are met.
  • Assist with meal planning and online grocery orders.
  • Provide occasional household support, such as running errands.
  • Pick up children when meetings run late.
  • Hire and oversee vendors for personal and home projects.


Project & Team Management

  • Serve as the right hand to the Head Financial Advisor, ensuring tasks flow smoothly throughout the day.
  • Track team progress in Salesforce and generate reports for regular meetings.
  • Manage client service workflows, including submitting DocuSign forms and tracking insurance and annuity cases.
  • Coordinate client appreciation efforts, including gifts and events.
  • Act as a liaison between the Financial Advisor, shared services team, and back-office support.
  • Ensure clear and organized communication between the Financial Advisor and the team.


Qualifications

  • 2+ years of experience in a support role within financial services.
  • Experience with Salesforce, MoneyGuide Pro, Microsoft Office, and Excel preferred.
  • Strong organizational, multitasking, and time-management skills.
  • Ability to maintain discretion and confidentiality.
  • Excellent oral and written communication skills with a professional and approachable demeanor.
  • Adaptability and flexibility to meet changing schedules and priorities.
  • Self-starter with a proactive approach, anticipating the needs of the Financial Advisor.
  • Strong client service skills and experience.


Compensation & Benefits

  • $43,000 - $55,000 per year.
  • Office space provided.
  • Two weeks of vacation.
  • Simple IRA after 90 days, with plans to transition to a 401(k).
  • Health insurance or stipend per CT regulations.
  • Group and life insurance options in development.
  • A family-oriented environment with flexibility and a love for hypoallergenic dogs.

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