JOB SUMMARY
As the Administrative Operations Manager for East Imaging, you will be responsible for all of the administrative aspects of running the Imaging Center. Operational responsibilities include planning, staff management, budget management, working closely with all partners to ensure a smooth, efficient and customer responsive clinic environment in conjunction with the Radiology Department Director and the East Imaging Department lead tech through the management contract with (and as a Lease Employee of) Regional One Health Imaging, LLC, and its Executive Manager (and minority investor, Jeff Landman, MD).
Physical Demands
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Demand
N/A
Rarely
Occasionally
Frequently
Constantly
Weight
Standing
X
Walking
X
Sitting
X
Lifting
X
Carrying
X
Pushing
X
Pulling
X
Climbing
X
Balancing
X
Stooping
X
Kneeling
X
Crouching
X
Crawling
X
Reaching
X
Handling
X
Grasping
X
Feeling
X
Talking
X
Hearing
X
Repetitive Motions
X
Eye/Hand/Foot Coordination
X
Key Job Responsibilities
Essential Function
Develops operational expertise in each role/function and assists each area in maintaining productivity and quality of service.
Work with Radiologists to assure appropriate coverage of professional services. Facilitates effective communication processes between staff, patients, physicians and other clients.
Responsible for meeting the quality and operational goals (i.e., efficiency, productivity and cost) for the center.
Maintains productive relationship with center’s customer base through delivery of extraordinary customer service.
Provides ongoing and timely communication to management and staff regarding center performance, staff performance, event, issues, etc.
Evaluates current processes and recommends changes within the center to ensure the effective fulfillment of objectives.
Provide recommendations regarding the plan for business development for the Center. Attends sales calls and lunch meetings as determined necessary by Marketing and the Executive Manager.
Interfaces with Medical Director, Radiology Director, and /or all technical and administrative staff to ensure effective teamwork and efficient center operations. Monitor and take corrective actions to optimize performance and cash flow.
Provide training and education in workflow to get appropriate, timely information to Hospital for revenue cycle purposes.
Implement and monitor performance benchmarks.
QualificationsEducation
Education Level
Education Details
Required/ Preferred
Bachelor's Degree
Required
Work Experience
Experience
Experience Details
Required/ Preferred
Minimum 7 years experience
of healthcare experience, preferably in an outpatient diagnostic radiology imaging.
Required
and
At least 1 year experience
Experience using EMR and preferably RIS.
Required
and
At least 5 years experience
of proven management experience.
Required
Skills Required
- Bachelor's degree
- Minimum 7 years healthcare experience, preferably outpatient diagnostic radiology imaging
- At least 5 years proven management experience
- Experience using EMR
- Experience using RIS
What We Do
Regional One Health is a prominent healthcare organization in Memphis, TN, serving a five-state region. It operates the only Level I trauma center within 150 miles of Memphis, acting as the region's safety net with inpatient and outpatient services, including specialized care for trauma, burns, and neonates.
