Flourish Research is looking for motivated, talented, creative individual who want to learn and grow in their career while contributing to research that changes lives! We offer an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities.
We are actively hiring a Front Desk Administrator at our San Antonio, TX site!
The Administrative Coordinator is an essential member of the Flourish Research team, supporting the smooth flow of daily operations and business activities across all departments. This role provides comprehensive administrative support to leadership and staff while ensuring all responsibilities are performed in accordance with Flourish Research’s core values and Employee Manual.
Shift: Monday-Friday, 8:30 AM - 5 PM
Location: 5430 Fredericksburg Rd., Suite 200, San Antonio, TX 78229
Compensation: $17/hr + quarterly bonuses after probationary period
Benefits: Health, dental, and vision insurance plans, 401(k) with 4% match, tuition reimbursement, parental leave, referral program, employee assistance program, life insurance, disability insurance, and 15 days of PTO + 10 company holidays.
RESPONSIBILITIES
- Represent Flourish Research in a professional and courteous manner in all verbal, written, and in-person interactions with staff, clients, and vendors.
- Communicate effectively and professionally with sponsors, physicians, office personnel, patients, employees, and contract personnel.
- Greet patients and monitors and notify appropriate study coordinators.
- Maintain confidentiality of all subject, protocol, and company information.
- Answer phones, route messages, and document study-related communications as needed.
- Provide accurate document creation and revision support for study coordinators, regulatory staff, and operations.
- Distribute incoming mail and faxes and maintain updated lists, logs, and files.
- Assist the regulatory department with CV/resume updates, filing, and copying.
- Accurately file documents in subject charts, regulatory binders, and departmental records.
- Conduct follow-up calls and schedule subject visits and procedures as directed.
- Perform duties efficiently and complete additional tasks as assigned.
- Education: Bachelor’s degree or equivalent experience in an administrative or clinical research support role.
- Experience: 1–3 years of experience in clinical or biological research.
- Knowledge and Skills:
- Strong knowledge of clinical research processes and methodologies
- Demonstrated management, leadership, and cross-functional collaboration skills
- Excellent written and verbal communication abilities.
- Proficiency with Office 365 and general business software.
- Experience writing, reviewing, and maintaining Standard Operating Procedures (SOPs).
- Strong problem-solving, risk assessment, and impact analysis skills.
- Proven experience with process improvement initiatives.
- Effective negotiation and conflict-management skills.
- Ability to multitask, prioritize competing demands, and adapt to changing priorities.
- Independent thinker with the ability to influence and drive alignment when appropriate.
Flourish Research offers an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities. Apply today to learn more about how you can join us in our mission to save and improve the lives of others!
Flourish Research is where clinical trials thrive.
Flourish Research represents one of the industry's most progressive and diversified clinical trial companies with robust capabilities in the therapeutic areas of cardiology/metabolic disorders/renal, CNS, pulmonology, and vaccines.
At Flourish Research, we strive toward excellence. In clinical trials and healthcare, excellence means everyone deserves the best care, regardless of their race, color, gender identity, religion, ethnicity, physical abilities, age, sexual orientation, or veteran status. We embrace employees, customers, and patients from these underrepresented groups to help make this vision a reality.
Flourish Research is driven by a diverse and inclusive community of passionate people who are committed to improving the quality of life of communities around the world. Flourish is committed to a safe work environment where all employees, customers, and patients are included, and treated with dignity and respect.
Flourish Research strives to build an organization that attracts and leverages diversity in our staff, which reflects the diversity of our local communities. We promote education, acceptance, and inclusion because there is beauty in diversity. The more diversity we have in our team, the more unique perspectives, and ideas we share, and the better prepared we are to serve our communities. WE SEE YOU. WE ARE YOU. WE EMBRACE YOU. WE CELEBRATE YOU!
Flourish Research is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, sex, (including pregnancy and gender identity), citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, genetic information, marital status, veteran status, political affiliation, or any other factor protected by law. Flourish Research complies with the law regarding reasonable accommodation for handicapped and disabled employees.
Top Skills
What We Do
Flourish Research is a fully integrated clinical trial organization in North America. We acquire and operate large, best-in-class sites with the very best medical and scientific expertise, meaningful diversity, and reliable recruitment.
The Flourish Difference:
Meaningful Diversity - We constantly innovate our approach to support diversity in our patient populations and employees.
Exceptional Scale and Agility - By acquiring and operating some of the largest and best-in-class research sites, we give you the simplified tools to scale when study requirements shift.
Shared Tech Platforms and Processes - Your patient information is vital – that’s why our sites use unified platforms and give you 24/7 monitoring and e-access to all patient data.
Pioneering Thought Leadership - Our leading investigators are dedicated to research and your studies.
Focused Therapeutic Expertise - Our team leverages its depth of expertise in core therapeutic areas.
Early Phase Capabilities - Access is everything. To help with study requirements, we operate early-phase inpatient units with unparalleled access to healthy and diseased patient populations.
Integrated Systems - The convergence of quality, training and site standards across all sites ensures defined support for your studies.
