We are looking for a organized, reliable, and people-friendly administrative professional to serve as the central point of contact for all back-office and front-desk operations in our therapy practice. This role is essential to keeping the practice running smoothly behind the scenes and supporting our clinical team, families, and leadership.
Key ResponsibilitiesAuthorizations & Insurance SupportManage therapy authorizations across payers (including Medicaid/MCOs and other plans)
Track authorization start/end dates and visit limits
Submit authorization requests and follow up as needed
Communicate authorization status to clinicians and leadership
Flag potential gaps or expirations proactively
Serve as a point of contact for families, therapists, and corporate
Answer phone calls and emails professionally and warmly
Support intake, scheduling coordination, and basic client inquiries.
Prioritizing applicants with prior healthcare experience.
Come join our warm, friendly and amazing team here at NTC!
Skills Required
- Administrative professional experience
- Strong organization and reliability
- Professional and warm communication skills
- Prior healthcare experience
- Experience managing therapy authorizations across payers, including Medicaid and managed care organizations
What We Do
Northern Tier Contracting (NTC) is a construction company based in New York, specializing in commercial construction. They are committed to quality craftsmanship and excellence, with a focus on taking care of their employees to ensure the mission is met. They operate in Jefferson, Lewis, and Saint Lawrence counties, providing services such as drywall finishing and carpentry.
