Administrative Coordinator - Dubai

As our Global team continues to experience a lot of growth and repeat business, it means we're in need of an Administrative Coordinator to join our Sesam Immigration Services team at Dubai location.  This role is responsible for managing and coordinating the processing of consular, documents and straight forward cases (under supervision), Assisting Case Managers in their day to day tasks.

As our Administrative Coordinator, you will be required to: 

• Manage cases under supervision
• Type government related applications
• Collaborate and work closely with Third Party Vendors (TPV) on various aspects of consular application, document work and cases
• Prepare/draft applications as required and/or directed by Case Managers
• Adhere to clients’ agreed protocols and Service Level Agreements (SLA)
• Adhere to Envoy’s case management SOP, ensuring the effective maintenance of client and internal records via use of the case management system and other internal systems
• Ensure accurate billing of client matters in keeping with company policy and protocols

To apply for this role, you should possess the following skills, experience and qualifications: 

• Minimum 2+ years of consular services experience preferred
• Ability to interact and communicate clearly and effectively
• Ability to work independently and take ownership of relevant tasks
• Ability to work under pressure and tight deadlines
• Excellent time management, and organizational skills
• Attention to detail
• Capacity to priorities, manage and execute multiple tasks and cases
• Strong proficiency with MS Office Suite
• Oral and written proficiency in English and Arabic
• Knowledge of other languages is desirable but not essential
• A passion for immigration law
• Strong desire to learn and excel in a dynamic growing team
• Bachelor’s Degree or above

If this role excites you, please take a moment to complete the questionnaire below and attach your current resume. We look forward to your prompt response.