Administrative Associate- Enterprise Client Group

Posted Yesterday
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Malvern, PA, USA
In-Office
Junior
Fintech
The Role
The Administrative Associate will coordinate administrative support across teams, manage client meeting logistics, handle travel arrangements, and monitor office supplies, while ensuring smooth operations for senior leaders and client engagements.
Summary Generated by Built In

About the Enterprise Client Group (ECG):

The Enterprise Client Group (ECG) is Vanguard’s dedicated team of Relationship Executives and Strategists focused on serving our largest and most strategically important clients—plan sponsors, intermediaries, wealth managers, and service providers. ECG operates at an enterprise level, connecting capabilities across divisions, surfacing firm-wide opportunities, and removing barriers to collaboration to deliver a seamless, integrated experience to clients.

This approach enables us to co-create tailored solutions, anticipate client needs, and deliver differentiated value in a competitive marketplace. At the heart of this work, our goal is to strengthen senior leader connectivity, build strategic partnerships with our clients, and share insights across firms to help them achieve their objectives.

 About Strategic Enablement:

The Strategic Enablement team sits at the heart of ECG’s mission, driving strategic initiatives and supporting high-impact client engagements. This group works closely with senior leaders and cross-functional teams to turn client priorities into actionable outcomes, facilitate executive readiness, and ensure that Vanguard’s most important clients benefit from our best thinking and capabilities.

Responsibilities:

Enterprise & Cross‑Team Coordination

  • Serve as a connective partner across multiple administrative teams at Vanguard, coordinating seamlessly with other admins to support shared leaders, client engagements, and enterprise initiatives, even when ownership or decision rights are unclear.

  • Navigate ambiguity with confidence—proactively clarifying next steps, escalating appropriately, and ensuring work moves forward without friction or duplication.

On-campus Client Meeting Support

  • Manage complex calendars and meeting logistics for senior leaders and client-facing teams, including scheduling across time zones, securing meeting space, coordinating attendees, and tracking participation.

  • Support high-touch client events and visits, including reserving meeting or visit space, ordering catering, coordinating A/V and room setup, and managing day-of logistics to deliver a polished client experience.

  • Partner with facilities, food services, security, and technology teams to ensure events run smoothly.

Client Travel & Expense Logistics

  • As needed, coordinate end-to-end travel logistics, including booking flights, trains, hotels, ground transportation, and ensuring compliance with Vanguard travel policies.

  • Submit and track travel and business expense reports accurately and on time, resolving issues proactively.

Administrative & Operational Support

  • Monitor office supplies and related expenses; support basic budget or spend tracking as needed.

  • Contribute to special projects and evolving team needs in a fast-moving, enterprise environment.

Qualifications:

  • Minimum of three years administrative or secretarial experience, preferably in a medium to large size department in a corporate setting.

  • Education: High school diploma or an equivalent combination of training and experience; Associate degree or related degree preferred. 

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Skills Required

  • Minimum of three years administrative or secretarial experience
  • High school diploma or an equivalent combination of training and experience
  • Associate degree or related degree preferred

Vanguard Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.

  • Retirement Support Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
  • Affordable Benefits Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.

Vanguard Insights

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The Company
Charlotte, NC
20,252 Employees
Year Founded: 1975

What We Do

We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.

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