NVision IT is a minority owned, SBA 8(a), and ISO 9001-2015 Certified professional IT consulting firm. In addition, NVision IT is an Oracle Gold Partner, Cloud Solutions Partner, AWS Partner, and an Inc. 5000 company, ranking #451 and #540 in America - an exclusive ranking of the nation's fastest-growing private companies, SBA Small Business Technology Company of the year, and the CIO Review s 100 Most Promising Oracle Solution Providers.
Established in 2004, NVision IT has built a high-quality utilizing business based technologies/solutions. NVision focuses on clients’ strategic goals and incorporates those goals into the efficient solutions.
NVision IT is a proven IT and Business consulting company that works with companies to navigate complex enterprise transformations utilizing business based technologies/solutions, such as Applications (EBS), Databases Management, and Development Tools.
Job DescriptionThe Administrative Assistant will be responsible for representing our brand and values to potential patients as the first point of contact. In addition, the Administrative Assistant will be able to communicate clearly with empathy and provide courteous diligent customer service.
Provide general info regarding our practice, schedule patients for consultations, check eligibility, verify insurance and provide overall world-class customer service.
We are seeking individuals with excellent interpersonal and phone skills with the following qualifications:
· Answer Phones diligently.
· Take Messages and pass them to the required team member.
· Handle a high volume of incoming customer service calls
· Demonstrate a positive demeanor when resolving matters.
· Schedule and Confirm Appointments.
· Accurately documents all calls in EMR system
· Engages and collaborates with other department
· Must be able to work in a fast-paced environment and handle multiple tasks, work with interruptions.
· Open to working alternative schedules including weekends.
· Responsible for timely follow-up on transferred calls.
· Handle confidential information and patient medical records.
· Participate in staff meetings and other in-services or trainings as assigned.
· Other duties as assigned.
Qualifications· Able to prioritize assignments and multi-task in an accurate and prompt manner.
· Able to demonstrate analytical skill to identify, evaluate and resolve patient concerns with the help of staff and medical team.
· Has strong written and verbal communication skills
· Has strong bilingual English/Spanish conversational skills.
· Able to maintain positive relationships with other departments.
· Has ability to maintain composure when confronted by difficult situations and to respond professionally.
Additional InformationLooking for candidates in rural Missouri
Candidates can work remotely
No Third Party candidates
NVision IT, LLC is an Equal Employment Opportunity
All your information will be kept confidential according to EEO guidelines.
Skills Required
- Answer phones and handle high volume inbound calls
- Take messages and route to appropriate team members
- Schedule and confirm patient appointments
- Verify insurance eligibility and check benefits
- Accurately document all calls in EMR system
- Handle confidential information and patient medical records
- Strong written and verbal communication skills
- Bilingual English/Spanish conversational skills
- Ability to prioritize, multitask, and work in a fast-paced environment
- Demonstrate professional composure when resolving difficult situations
- Willingness to work alternative schedules including weekends
What We Do
NVision IT, LLC is a professional services and information technology company founded in 2004, specializing in transforming business systems for mid-sized to Fortune 500 clients across public, private, and governmental sectors. The firm provides enterprise solutions focusing on ERP applications, custom application development, business intelligence, and cloud computing solutions, and is recognized as an Oracle Gold Partner.
