Administrative Assistant

Title:             Administrative Assistant (Full-Time, Non-Exempt)
Location:     1309 Louis Nine Blvd, Bronx, NY 10459
Reports to:  Vice President, Home- Based Childcare Services

About Us:
The Women’s Housing and Economic Development Corporation (WHEDco) is a community development organization founded on the radically simple idea that all people deserve to live in healthy, vibrant communities. We build award-winning, sustainable, affordable homes – but our work is not over when our buildings are complete. WHEDco believes that to be successful, affordable housing must be anchored in strong communities of which residents can be proud. WHEDco’s mission is to create and bridge access in the South Bronx access to resources that support thriving neighborhoods – from high-quality early education and after-school programs, to healthy food, cultural programming, and economic opportunity. See www.whedco.org for more information.

Job Summary:
The Administrative Assistant will be responsible for supporting the Network and Legally Exempt Enrollment programs. As a member of the team, the Administrative Assistant will assist to collaboratively collect and organize the provider intake, parent intake, children’s assessments, technical assistance for parents and providers, respond to inquiries, develop, and distribute materials for communication with parents and providers, timely data entry, follow up and other duties assigned to ensure services. Additionally, the Administrative Assistant will support outreach activities for the training programs and focus groups and data entry assignments, generation of reports form our client tracking system, Doc Star and other clerical support duties as assigned.

Responsibilities:
• Enter all data in Sofcare and Planstreet including attendance, ASQ, intake information and follow up data as assigned.
• Index files into Doc Star.
• Generate reports for Family Childcare Network Director and other program managers as needed.
• Collaborate and maintain relationships with parents and childcare providers as needed.
• Professionally communicate with childcare providers and parents on program updates, training, events,
• Answer general queries via telephone, email and in person.
• Mail flyers and other outreach mailings, provider checks, and other resources.
• Maintain and update program files, databases, etc.
• Perform other offices duties as necessary.
• Photocopy, answer phone calls, retrieve voicemails, etc.

Qualifications:
• Bachelor's Degree preferred.
• Bi-lingual (English & Spanish) required.
• Familiarity with home-based childcare provider population.
• Computer proficiency – Microsoft Office Suite, Internet Research, etc.
• Strong communication skills.
• Excellent, proven organizational ability and outstanding attention to detail.
• Creative problem-solving skills.
• Ability and willingness to interact with a diverse group of people and establish positive and healthy working relationships.
• Passion for WHEDco’s mission.

WHEDco affords all qualified applicants equal employment opportunities without discrimination because of race, creed (religion), color, sex, national origin, sexual orientation, military status, age, disability, predisposing genetic characteristic, marital status or domestic violence victim status, or any other category protected by law. WHEDco follows the requirements of the New York Human Rights Law with regard to non-discrimination on the basis of prior criminal conviction and prior arrest.

WHEDco is an E-Verify employer. E-Verify is an Internet-based system that compares information entered by an employer from an employee’s Form I-9, Employment Eligibility Verification, to records available to the U.S. Department of Homeland Security and the Social Security Administration to confirm employment eligibility.