The Administrative Assistant, supports the Directors and office leadership with coordination of administrative and operations for a residential facility, out-patient program or other business unit. This role is responsible for all coordination and facilitation of operations and office administration.
JOB RESPONSIBILITIES
- Answers phones, checks voice mail and distributes messages to staff.
- Follows emergency procedures and directives given, including communication protocols.
- Maintains, completes and ensures that logs, records and charts are updated, accurate and available to staff.
- Performs administrative tasks such as composing letters, data entry, filing and faxing.
- Maintains supply of all administrative documents, clinical forms and handbooks.
- Submits purchase orders and ensures office supply inventory is maintained.
- Maintains office equipment.
- Oversees petty-cash and submits receipts and ledger to accounting.
For Clinical and Residential facilities;
- Locates clinical records per the direction and at the request of the Custodian of Records for patients.
- Notifies administrative and clinical staff of all admits, discharges and room changes.
- Participates in alumni and referral source events pertinent to the facility.
- Responsible for inventory, disbursements and safekeeping of client money and valuables.
- May provide back-up for patient transportation.
JOB QUALIFICATIONS
- Minimum of three (3) years of experience working in an office.
- Must be proficient in Microsoft Office products: Word, Excel, PowerPoint and Outlook.
- Excellent communication and customer service skills.
- Ability to timely and efficiently complete tasks and projects.
- Must have a clean driving record, valid driver's license, personal auto insurance or insurable by our insurance carrier, if job requires responsibility for transportation of patients.
- Experience working in a healthcare environment preferred.
Skills Required
- Minimum of three years of experience working in an office
- Proficient in Microsoft Office products: Word, Excel, PowerPoint and Outlook
- Excellent communication and customer service skills
- Clean driving record, valid driver's license, personal auto insurance
- Experience working in a healthcare environment preferred
What We Do
Promises Behavioral Health is one of the nation’s leading providers of addiction and mental health treatment. We provide high-quality, clinically sophisticated care at centers across the country: • Pennsylvania (The Ranch Pennsylvania) • Tennessee (The Ranch Tennessee) • Texas (The Right Step Houston, Promises Brazos Valley, Promises DFW) • Massachusetts (Washburn House) • Georgia (Promises Atlanta) We’re committed to making the highest quality clinical care attainable to all in need of our services. Our clients receive care from experienced professionals such as board certified psychiatrists and licensed, master’s level therapists. We offer: • Drug and alcohol detox • Drug rehab • Alcohol rehab • Dual diagnosis treatment (treatment for addiction and co-occurring mental health disorders) • Primary mental health treatment for: • Psychological trauma and post-traumatic stress disorder (PTSD) • Depression, bipolar disorder and other mood disorders • Anxiety disorders • Eating disorders • Sex addiction and intimacy disorders • Personality disorders Utilizing evidence-based approaches and specialized programming tailored to our clients’ needs, we help people build the resilience and skills they need to heal and return to and thrive in their home and work environment. Our focus is on long-term recovery and improved quality of life.
