ADMINISTRATIVE ASSISTANT

Do you have a background in customer service, clerical and administrative support?  DITEK is seeking a talented Administrative Assistant to join our team of dedicated professionals.

The Administrative Assistant provides clerical and administrative support to ensure efficient office operations.  Supports managers, other employees, and office visitors by handling various tasks to ensure that all interactions between the organization and others are positive and productive.  Requires the ability to effectively communicate via phone and email, ensuring that all duties are completed accurately, promptly, and delivered with high quality.  

KEY RESPONSIBILITIES 

• Provide administrative support to departments and senior executives.  
• Verifies customer purchase orders for accuracy and completeness of information.  
• Contacts customers directly if there are questions regarding customer information, pricing, delivery, and other concerns. 
• Enters orders into ERP system for processing, proofs data entry documents for accuracy.
• Maintains the Customer Service Discrepancy Claims Log.
• Updates information in the company database as required.
• Answers phones, screens, and directs incoming calls or visitors to the appropriate individual or department.
• Sorts and distributes inter-office mail.
• Assists in the preparation, compilation and distribution of regularly scheduled reports.
• Coordinates travel arrangements and catering requirements for the executive team.
• Assists in the preparation, compilation and distributions of regularly scheduled reports.
• Participate in company community relations activities as directed.
• Fulfills sales literature requests.
• Runs errands as needed.
• Handles sensitive information in a confidential manner.     

EDUCATION

• High school diploma or G.E.D.
• Advanced knowledge of MS Excel.
• Two (2) years of clerical or office experience
  • Preferably in a manufacturing environment

SKILLS, KNOWLEDGE & ABILITIES

• Advanced knowledge of MS Excel.
  • Create complex spreadsheet models, interactive dashboards, customizable templates and pivot tables.
• Proficient in MS Office programs including Word and PowerPoint.
• Previous data entry experience, accurate typing and math skills.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• High degree of attention to detail.
• Ability to maintain confidentiality of information related to the company and its employees. 
• Flexible team player with excellent great interpersonal skills, willing to adapt to changes and unafraid of challenges.
• Good analytical, problem-solving, and critical thinking skills.
• Knowledge of general office practices and procedures.
• Ability to operate standard office equipment, such as computers, fax machines, copiers, and calculators.

WHAT WE OFFER

• Competitive salary and benefits package (medical, dental, vision, life insurance, long-term disability, 401k match, paid time off and tuition reimbursement).
• Opportunities for professional development and career advancement.
• A collaborative and supportive work environment.

ABOUT US

DITEK, a leader in surge protection solutions, is proud to have been voted one of Tampa Bay's Top Workplaces for 15 years in a row. We are dedicated to fostering a positive and dynamic work environment where employees can thrive and contribute to our ongoing success. Join us and be part of a team that values innovation, excellence, and employee satisfaction. 

DITEK is a drug-free workplace and participates in E-Verify. DITEK provides equal employment opportunities (EE0) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.