Administrative Assistant

We’re building the future of how the world communicates.

Netcracker, part of NEC Corporation, combines deep telecom industry expertise with cutting-edge cloud-native and AI-powered innovations to enable communications service providers and enterprises to transform their businesses, unlock innovation, and create meaningful digital experiences for millions of people around the world. With more than 30 years of experience serving over 250 customers in more than 70 locations worldwide, we are the global market leader in telecom software and services.

Join us and be part of a team that is not just keeping up with the digital future but is leading the way.

Job Summary

The Administrative Assistant provides day-to-day administrative support to the Waltham office and assists managers and team members with scheduling, coordination, and general office operations. This junior-level role is ideal for someone interested in gaining experience within a technology-driven, fast-paced, and collaborative environment.

Responsibilities

• Provide general administrative support to the Waltham office and cross-functional teams.
• Assist with scheduling meetings, managing calendars and coordinating virtual, hybrid and in-person meetings.
• Support task tracking and follow-up on action items using internal tools and systems.
• Assist with coordination between departments such as Marketing, Engineering, Sales, and Operations.
• Help prepare, organize, and distribute documents and presentations, including confidential materials, under guidance.
• Assist with coordinating domestic and international travel arrangements using the company travel platforms.
• Organize administrative, financial, and project-related materials for meetings and company events.
• Prepare and submit expense reports and timesheets using internal expense management systems.
• Support in-office and virtual meetings by setting up conference rooms, video conferencing tools, and meeting materials.
• Provide backup assistance for office operations, facilities, and basic IT-related coordination.
• Serve as a backup contact for travel coordination when needed.
• Assist with special projects, process improvements, and administrative tasks as assigned.

Skills and Experience

• 2-5 years of experience in an administrative, office support, or corporate environment preferred.
• Internship or entry-level experience in a technology, startup, or fast-paced business environment is a plus.
• Professional, dependable, and eager to learn.
• Strong organizational and time-management skills with attention to detail.
• Clear and effective written and verbal communication skills.
• Comfortable using collaboration and productivity tools (e.g., Microsoft Office, calendar systems, video conferencing platforms).
• Ability to adapt quickly in a technology-driven and evolving environment.
• Comfortable working with cross-functional and multicultural teams.
• Motivated to grow professionally within a global technology organization.

Education

• Bachelor’s degree preferred.

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