The Role
Provides administrative and customer support by answering phones, greeting clients, confirming appointments, preparing paperwork, collecting and balancing fees, monitoring email, updating accounts, and assisting repossession agents. The role requires multitasking, attention to detail, problem-solving, reliability, customer service, and comfort using multiple systems. Overtime and schedule changes may be required.
Summary Generated by Built In
Qualifications:
- Self-starter with positive attitude and ability to work with minimal supervision
- Strong attention to detail, goal oriented
- Able to multi-task in a fast-paced environment
- Able to manage multiple systems and programs at the same time
- Commitment to excellent customer service
- Reliable and Trustworthy is a must
- Overtime work may be required throughout the year
- Shifts and/or schedules may change throughout the year as dictated by management and business needs
- Preferred proficiency in current technology
- Able to problem solve and determine solutions to issues as they arise
- Preferred knowledge of vehicles
Job Duties for Administrative Assistant:
- Answer phone calls and route phones to appropriate department
- Greeting customers and assisting them in completing required paperwork
- Confirming Appointments and adding appropriate paperwork
- Collecting fees and balancing cash drawer at the end of the day
- Monitoring email and answering requests from clients
- Assisting repossession agents with requests they have throughout the shift
- Updating accounts as requested
- All other duties as required
Benefits Include:
* Health Insurance
* Matching Retirement Program
* Paid Time Off
* Paid Holidays
Skills Required
- Self-starter with a positive attitude and ability to work with minimal supervision
- Strong attention to detail and goal-oriented approach
- Ability to multitask in a fast-paced environment
- Ability to manage multiple systems and programs simultaneously
- Commitment to excellent customer service
- Reliable and trustworthy
- Ability to work overtime as needed
- Ability to accommodate changing shifts and schedules
- Proficiency with current technology
- Problem-solving ability and capacity to determine solutions
- Knowledge of vehicles
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The Company
What We Do
Indiana Recovery Services is an Indiana-based asset recovery agency serving lending institutions, automobile dealerships, and auctions. It provides repossession, transporting, locksmith, replevin, and storage services, with four locations across Indiana. The company’s mission is to provide prompt, professional repossession and transport services while prioritizing clients’ interests. Its LLC was formed in 2008; the business began operating as Indiana Recovery Services in 2012.
