The JCC Early Childhood Center is seeking a friendly, organized, and customer-focused missions Administrative Assistant to join our team. This role serves as the first point of contact for prospective and current families while overseeing the daily operations of a busy early childhood office.
The ideal candidate enjoys building relationships, thrives in a fast-paced environment, is highly organized, and takes pride in providing exceptional customer service to families, staff, and the community.
Primary Responsibilities
- Manage all aspects of the enrollment process from initial inquiry through registration and ongoing family communication
- Serve as the primary contact for prospective and current families by phone, email, and in person
- Maintain enrollment records and student files while ensuring confidentiality and accuracy
- Coordinate classroom rosters, waitlists, and enrollment tracking
- Process tuition agreements, registrations, deposits, and billing information
- Work closely with school leadership to monitor enrollment trends and classroom capacity
- Coordinate field trips and special visitors
- Oversee daily front office operations and provide administrative support to the Early Childhood Director
- Prepare reports, correspondence, forms, and other administrative documents
- Coordinate communication with families regarding school events, schedules, and program updates
- Maintain office and program supplies and coordinate with vendors as needed
- Support licensing requirements and recordkeeping
- Assist with special events, fundraisers, registration periods, and other school initiatives
- Collaborate with teachers, administrators, and support staff to ensure smooth day-to-day operations
Qualifications
- Excellent organizational and time management skills
- Strong written and verbal communication skills
- Outstanding customer service and interpersonal skills
- Ability to manage multiple priorities while maintaining attention to detail
- Strong computer skills, including Microsoft Office, Adobe, Canva, and database management
- Experience with enrollment, admissions, or office administration preferred
- Ability to work independently while collaborating effectively with a team
- Experience in an educational, nonprofit, or childcare setting is preferred
Preferred Skills
- Records management
- Enrollment and admissions coordination
- Office management
- Calendar management
- Family engagement
- Billing and payment processing
- Problem solving
- Process improvement
- Data entry and reporting
- Confidential records management
Pay: $24.00 - $26.00 per hour
Benefits:
- 401(k) 5% Match
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: In person
Schedule: Monday through Friday, 10:00 a.m. - 6:00 p.m.
Skills Required
- Excellent organizational and time management skills
- Strong written and verbal communication skills
- Outstanding customer service and interpersonal skills
- Ability to manage multiple priorities while maintaining attention to detail
- Strong computer skills, including Microsoft Office, Adobe, Canva, and database management
- Experience with enrollment, admissions, or office administration
- Ability to work independently while collaborating effectively with a team
- Experience in an educational, nonprofit, or childcare setting
- Records management
- Enrollment and admissions coordination
- Office management
- Calendar management
- Family engagement
- Billing and payment processing
- Problem solving
- Process improvement
- Data entry and reporting
- Confidential records management
What We Do
The JCC of Greater Buffalo is dedicated to strengthening Jewish values and building community by providing high-quality programs and services that will enrich the lives of its members and their families. The JCC welcomes everyone.
