Administrative Assistant

Description

Drive Energy Innovation. Empower Communities. Grow Your Career.

About Staples Energy

At Staples Energy, we’re driving the future of smart, efficient energy. Our mission is to deliver innovative, cost-saving, and eco-friendly solutions that empower both businesses and homeowners to reduce energy use and environmental impact.

We believe that everyone deserves a comfortable, healthy, and safe home—but not everyone can afford essential upgrades. That’s why we proudly participate in programs like the Energy Savings Assistance Program, which provides no-cost appliance upgrades and home repairs for eligible customers. From heat pump water heaters and furnaces to efficient lighting and refrigerators, we help households lower their bills, increase comfort, and improve energy efficiency at no charge.

As we continue to grow, we’re seeking a motivated, results-driven Sales Specialist who shares our passion for helping customers access energy solutions that make a lasting difference.

Job Summary:

The Administrative Assistant will perform a variety of administrative and clerical tasks supporting the smooth operation of the business. 

Essential Duties/Responsibilities:

· Maintains database by entering new and updated customer and account information.

· Processes customer and account source documents by reviewing data for deficiencies.

· Provide support for sales and technical staff.

· Correspond with field techs to ensure schedule is on time.

· Update, data entry and maintain records in our vault system.

· Data entry, invoicing, and reporting assist with the monthly billing process. 

· Resolves minor processing problems; seeks assistance from supervisor or other appropriate staff for issues beyond immediate expertise. Verifies and logs the receipt of data and obtains any data that is missing.

· Maintain confidentiality of sensitive information.

· Participates in special projects and performs other office duties as required.

· Answers phones, directs calls to appropriate individuals, and prepares messages.

· Copies, sorts, and files of records related to office activities, business transactions, and other matters.

· Regular, reliable, and punctual attendance is required to ensure operational efficiency and effective business operations.

· Performs other related duties as assigned.

Requirements

Required Skills/Abilities: 

· Excellent and precise data entry and typing skills.

· Excellent verbal and written communication skills.

· Excellent organizational skills and attention to detail.

· Excellent time management skills with a proven ability to meet deadlines.

· Proficient with Microsoft Office Suite or related software.

· Ability to keep information confidential.

· Ability to work independently.

Education and Experience: 

· High school diploma or equivalent required.

· Some data entry and clerical experience preferred.

Working Conditions 

· Prolonged periods sitting at a desk and working on a computer.

· Must be able to lift up to 15 pounds at times.

AAP/EEO Statement

Staples Energy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.