Administrative Assistant

Dhaka Technologies Limited Company (DTLC) is hiring Administrative Assistants on behalf of our client, a public housing agency serving the Roanoke, Virginia area. This position provides office management and secretarial support to an assigned department, applying established administrative practices and procedures, producing documents and correspondence, and delivering responsive customer service to residents, applicants, staff, and visitors. You will be employed and paid by DTLC and assigned on-site with our client.

•   Apply knowledge of office management and secretarial practices and procedures in support of an assigned department.

•   Prepare, format, edit, and proofread correspondence, memoranda, reports, forms, and spreadsheets using word processing equipment and related office machines.

•   Use Microsoft Word, Microsoft Excel, and Microsoft Outlook to produce documents, maintain data, manage calendars, and handle email correspondence.

•   Provide customer service to residents, applicants, vendors, visitors, and internal staff in person, by telephone, and by email.

•   Maintain physical and electronic filing systems; organize, index, retrieve, and archive records accurately.

•   Schedule appointments and meetings, prepare meeting materials, and maintain department calendars.

•   Receive, sort, and distribute incoming mail and correspondence; prepare outgoing mail.

•   Enter and maintain data with accuracy and attention to detail.

•   Operate standard office equipment including multi-line telephones, copiers, scanners, and printers.

•   Handle confidential resident and agency information in accordance with applicable confidentiality requirements; do not disseminate or disclose information to the general public, news media, or any person or organization without prior express written approval.

•   Comply with all applicable client policies and procedures, including reading and acknowledging policies provided by the assigned department.

•   Submit a completed time card at the end of each work week documenting days and hours worked.

•   Remain available for the entire length of the assignment.

•   High School Diploma or General Educational Development (GED) certificate.

•   Knowledge of office management and secretarial practices and procedures.

•   Ability to effectively use word processing equipment and related office machines.

•   Working knowledge of Microsoft Word, Microsoft Excel, and Microsoft Outlook is required.

•   Demonstrated customer service skills.

•   Minimum 18 years of age.

•   Available to work 8:30 a.m. to 5:00 p.m., five (5) days per week.

•   Ability to perform the essential functions of the job with or without reasonable accommodation.

•   Legally authorized to work in the United States; employment eligibility verified through E-Verify.

•   Prior administrative support experience in a government, public housing authority, nonprofit, or property management setting.

•   Experience with records management, data entry, and document control.

•   Familiarity with HUD or public housing terminology and program administration.

•   Valid Virginia Motor Vehicle Operator's license or valid state-issued identification.

A valid Virginia driver's license is not a minimum requirement for this position. The client reserves the right to waive driving requirements for temporary placements who will not be considered for regular employment; if waived, the placement will not be permitted to drive any client-owned vehicle. Candidates who may be considered for regular employment with the client are subject to the DMV record standards applied to driving positions.

All candidates must successfully complete the following before the assignment begins. DTLC arranges and administers this screening at no cost to the candidate.

•   5-Panel Drug Screening. Candidates who refuse to submit to drug screening, or who fail a drug screen (excluding certified medical situations), cannot be referred for assignment.

•   DMV report review.

•   National Sex Offender Registry check. Individuals registered as sex offenders cannot be referred for assignment.

•   Criminal background check, including a Commonwealth of Virginia Court Online Case Information System county background check and a national background check, covering felony and misdemeanor convictions, guilty pleas, and no-contest pleas. A criminal record does not automatically disqualify a candidate; each record is reviewed on a case-by-case basis to determine whether the criminal activity is substantially related to the functions of the assignment.

•   Written verification that all pre-assignment requirements have been met is submitted to the client's hiring agent prior to assignment.

Standard essential-function language — validate against your own job analysis before posting.

•   Primarily sedentary office work with frequent use of a computer, keyboard, and telephone.

•   Occasional standing, walking, bending, reaching, and filing.

•   Ability to lift and carry office materials and file boxes, typically up to 25 pounds.

•   Work performed in a professional office environment within a public housing agency serving residents and the general public.

Send your resume to [email protected]. Please include the position title in your subject line.