San Francisco Bay Area, United States | Hybrid | Full-Time Position
- To be a part of the US founding team, backed by one of the fastest-growing companies in Japan
- To build the next bold idea in customer acquisition and revenue growth through conversational commerce technology
- To play a key role in shaping the service & company, making a real impact, and being the next leader of the SAAS industry
Zeals is not another chatbot. Our groundbreaking AI driven chat solution and conversational technology are revolutionizing how consumers engage and transact online. Zeals effectively transforms "unengaged" customers into "valuable" ones through thoughtfully designed chat experiences on social platforms and messaging apps. 1 in 10 customers who interact with our chat experiences take action, such as initiating a consultation, signing up, making a purchase, and more. Zeals empowers customer education and (re-)onboarding through interactive, conversational flows, while also serving as a vital source for zero-party data collection.
The past three years have been extraordinary for us. Our innovative technology has won the hearts of numerous businesses in Japan, with over 480 enterprises relying on our chat commerce solutions to enhance their mobile ventures. As the No.1 chat commerce solution, we've achieved over $30M in annual recurring revenue for enterprise clients, grown to over 300 employees, and amassed a repository of more than half a billion conversational data points.
With more than 480 enterprise companies worldwide already utilizing our product, we are perfectly poised to seize market share and fuel exponential growth in the US market, with an eye on global expansion. Investors have taken note of our potential, leading us to recently secure nearly $40 million in funding, backed by Salesforce Ventures.
Our dynamic and fast-paced US subsidiary, located in San Francisco and part of a parent entity headquartered in Tokyo, Japan, is seeking a dedicated Administrative Assistant. In this role, you will ensure the smooth operation of our business by coordinating with accounting, legal, and HR teams based in Tokyo.
In this role, you will drive the coordination of the US office's corporate functions, including accounting, legal issues, HR support, and administrative tasks. You will play a key role in organizing company events, managing office supplies, and ensuring seamless internal and external communications. Additionally, you will support the development and implementation of corporate policies, handle employee inquiries, and contribute to various strategic projects. This is an exciting opportunity to make a significant impact in a dynamic and fast-paced startup environment.
- Coordinate with the Japanese headquarters on accounting and financial matters.
- Communicate and collaborate with lawyers regarding contracts and legal issues.
- Assist in various administrative tasks, including document preparation, data entry, and report generation.
- Support HR functions such as employee onboarding and maintaining employee records.
- Develop and implement corporate policies and procedures.
- Handle internal and external communications, including email correspondence and meeting coordination.
- Assist in organizing company events and employee engagement activities.
- Manage office supplies and ensure a well-organized workspace.
- Conduct research and gather data to support business decisions.
- Handle employee inquiries and provide support on various corporate matters.
- Bachelor's degree in Business Administration, Finance, or a related field.
- Excellent communication skills, both verbal and written.
- Strong organizational and multitasking abilities.
- Ability to work independently and take initiative.
- High level of integrity and professionalism in dealing with confidential information.
- Proficiency in GSuite (Google Docs, Sheets, Slides).
- Familiarity with corporate software and systems is a plus.
- Flexibility to adapt to a fast-paced and dynamic startup environment.
- Japanese language proficiency is a must.
- Professional level English proficiency.
Top Skills
What We Do
ZEALS' Social Chat Commerce solutions enables brands to increase and accelerate marketing engagement and conversions on social media. Combining AI and conversation design expertise, ZEALS provides brands the ability to easily create and integrate automated chat experiences, transforming each post, story, or ad into personalized interactive experiences. Customers can directly interact with brands to receive personalized product recommendations, subscribe to special offers, participate in exclusive drops, and more directly on their favorite social media channels.
