Administrative Assistant - Sales and Marketing

What you'll do

• Sales & Delivery Support:
• Maintain and improve the quality of internal and client-facing resumes.
• Support proposal kick-off and close-out activities.
• Provide administrative support to internal sales projects and reporting.
• Assist with engagement events and special initiatives.
• Use tools like MS Forms and Medallia for internal surveys.
• Provide backup coverage for Reception when needed.
• Proposal & Business Development Coordination:
• Research and identify opportunities on procurement sites (e.g., MERX, Biddingo).
• Analyze RFx requirements and support the end-to-end proposal response process.
• Schedule and facilitate meetings with sales teams and subject matter experts.
• Edit, format, and finalize submission documents aligned with Online's brand.
• Maintain archives and reusable proposal content libraries.
• Track win/loss metrics and contribute to continuous improvement initiatives.

What we'd like

• 2–5 years' of experience in administrative support, proposal coordination, or related roles.
• Experience supporting sales or delivery teams in a professional services or IT environment.
• Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint) and Adobe Creative Suite.
• Strong writing, editing, and formatting skills with exceptional attention to detail.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Experience with RFx processes and procurement portals is an asset.