The Role
Provides part-time administrative and customer service support for an Early Childhood program. Duties include processing registrations, billing adjustments, rosters, reports, labels, correspondence, packets, and staff orientation materials; maintaining files and Excel data; answering inquiries; supporting volunteers, members, and staff; and providing front desk coverage. The position requires strong communication, organization, customer service, computer, and problem-solving skills.
Summary Generated by Built In
The Early Childhood Part Time Administrative Assistant is a vital member of the Jewish Community Center’s customer service team and administrative support staff.
This staff person will be responsible for providing administrative support to Early Childhood .
Essential Duties
- Registration
- Compile and input registration information
- Prepare Billing Adjustment forms
- Track and log new paperwork then file
- Process rosters, reports and labels
- Make phone contacts pertinent to registration process
- Prepare, organize and distribute packets
- Staffing
- Process staff rosters, reports and labels
- Prepare materials for staff orientation
- Administrative
- Prepare printed materials/supplies/forms needed for Early Childhood
- Prepare and process correspondence (i.e. letters, forms, labels, newsletters, flyers, etc)
- Answer phone inquiries, questions, concerns, etc. or forward to Early Childhood Director
- Work successfully with volunteers, members and staff.
- Enter pertinent data on Excel spreadsheets.
- Duplicate forms, letters, handouts, etc.
- Provide Front Desk coverage when needed
Qualifications:
- Education/Experience:
- Knowledge/education: Background in customer service, sales or related field. High School Diploma and minimum 5 years experience.
- Computer Skills including Windows, Word, Excel, Outlook
- Excellent relationship skills
- Experience in greeting customers and problem-solving
- Excellent written and verbal communication skills
- Must demonstrate the aptitude and willingness to be a visible and active team player in a customer service environment
Part Time Monday through Friday based on needs.
Skills Required
- High school diploma
- Minimum 5 years of experience
- Background in customer service, sales, or a related field
- Knowledge of Windows
- Proficiency with Microsoft Word
- Proficiency with Microsoft Excel
- Proficiency with Microsoft Outlook
- Excellent relationship skills
- Experience greeting customers and solving problems
- Excellent written and verbal communication skills
- Aptitude and willingness to be a visible, active team player in a customer service environment
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The Company
What We Do
The JCC of Greater Buffalo is dedicated to strengthening Jewish values and building community by providing high-quality programs and services that will enrich the lives of its members and their families. The JCC welcomes everyone.








