Administrative Assistant, Personal Injury

Join Our Team at Peachtree Orthopedics and Help Others "Get Better"

At Peachtree Orthopedics, we're on a mission to make a difference in healthcare, and we're looking for dedicated individuals to join our team. With 9 convenient offices across Greater Atlanta, we're committed to providing top-notch care and your skills and passion can make a real impact. We're not the largest practice in Atlanta, but we take pride in delivering dedicated and compassionate care to everyone who walks through our doors. If you're ready to be part of a team that values your contribution and offers room for growth, consider joining us in our mission to help others "Get Better."

Our Culture

Peachtree Orthopedics has a rich history of 70 years in business and has earned recognition as a Top Workplace by the Atlanta Journal Constitution for 5 consecutive years. We take pride in our family-oriented, dedicated, passionate, and hardworking culture. When you join our team, you become a part of a community that values excellence in healthcare while working in a supportive and nurturing environment.

Why Choose Peachtree Orthopedics?

At Peachtree Orthopedics, we offer more than a job; we offer an opportunity to be part of something extraordinary:

• Limitless Growth: Propel your career with abundant professional development opportunities within our dynamic organization.
• Empathetic Culture: Immerse yourself in a supportive, lively work culture that values your well-being and celebrates your contributions.
• Dedication to Excellence: Join a team of like-minded individuals who share your commitment to delivering top-notch care to our cherished patients.

Work Schedule: Monday – Friday; 8:00am – 5:00pm 

Job Type: Full-time

Your Impactful Role

The primary objectives of the Personal Injury Administrative Assistant role are to efficiently manage patient appointments, financial transactions related to prepaid services, and all personal injury tasks. The individual will contribute to organizational success by providing crucial administrative support, maintaining confidentiality, managing complex schedules, and actively participating in strategic planning with physicians. Additionally, the role involves fostering positive client relationships through light marketing tasks and ensuring accurate documentation for legal purposes. Overall, the Administrative Assistant plays a key role in optimizing operational efficiency, supporting clinical functions, and contributing to the achievement of organizational goals.
Appointment Management:

• Schedule patient appointments efficiently.

Financial Administration:

• Handle scheduling, invoicing, and payment collection for prepaid services.
• Manage personal injury tasks, including case management, approvals, relationships with referral sources, reduction requests, and maintenance of records.

Administrative Support:

• Perform various administrative tasks such as correspondence preparation, faxing, mailing, and maintaining records.
• Coordinate complex activities like meetings, travel arrangements, and record reviews.

Calendar and Schedule Management:

• Assist in managing clinic schedules and the physician's calendar.
• Arrange peer-to-peer phone calls and coordinate physician credentialing.

Confidential Information Handling:

• Manage confidential, time-sensitive, and non-routine information.
• Sort and prioritize mail, handling internal paperwork processes.

Communication and Support:

• Take messages and address routine and non-routine questions.
• Provide clinical support, ensuring optimal patient care and timely follow-up.
• Maintain accuracy and updates in the physician's Curriculum Vitae.

Strategic Planning and Reporting:

• Collaborate with physicians on goal setting and strategic plans.
• Perform biweekly financial analysis and prepare reports for physicians and management.

Marketing and Client Relations:

• Conduct light marketing tasks and enhance client relationships.
• Attend events on behalf of physicians as requested.

Legal Document Processing:

• Process legal documents, including subpoenas, and communicate with attorneys.

Professionalism and Flexibility:

• Maintain a professional appearance.
• Work a flexible schedule.

Clinical Tasks:

• Perform back-office clinical tasks, including physician marketing, procedure scheduling, surgery scheduling, research, outcomes tracking, and miscellaneous tasks.

Qualifications

• High school diploma or general education degree (GED).
• Associate or bachelor's degree preferred.
• Minimum 2 - 3 years executive support level experience in a high-volume atmosphere.
• Prefer experience in a health care organization that includes basic knowledge of insurance plans, coverage and procedures.
• Previous paralegal, personal injury, or executive assistant experience is mandatory. 

Physical Demands and Work Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to handle or feel, and speak. The employee is occasionally required to stand, walk; reach with hands and arms, stoop, or kneel. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Peachtree Orthopedics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.