Administrative Assistant II

Posted 3 Days Ago
Be an Early Applicant
Plano, TX
Hybrid
37K-64K Annually
Mid level
Cloud • Insurance • Professional Services • Analytics • Cybersecurity
The Role
The Administrative Assistant II provides complex administrative support in operations, corporate services, or sales areas, coordinating activities, resolving issues, preparing correspondence, and managing schedules. They may also assist in payroll processes, train staff, and document management, while maintaining organizational records and providing backup assistance.
Summary Generated by Built In

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA's benefits, check out our Candidate Guide .
Under general supervision performs complex administrative support on day to day operational matters in an operations, corporate services, or sales area. Interacts and resolves issues which may be sensitive and confidential in nature. Collaborates with others acting as liaison between management and other business units.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
Assists management in the coordination of organizational administration activities which may include but would not be limited to performance reviews, cost center updates, customer issues etc., and within scope of authority, resolves problems and issues independently and proactively.
Drafts, prepares and distributes correspondence, memos, and other documents and reports, which require the use of office technologies and software applications.
Collaborates with internal and external contacts regarding business unit administration issues and concerns.
Schedules and coordinates meetings, conferences, travel arrangements and maintains group or manager's business calendar.
Acting with a sense of urgency, prepares, processes and may submit reports, which may include timekeeping and other payroll/business operations processes; may train staff or management on timekeeping and other administrative processes.
May lead, mentor and train other staff.
May establish and maintain official documents and records in appropriate files.
May assist management in special projects.
May attend meetings, seminars etc. and records notes or provides information as needed.
May back up other Administrative Assistants, and may provide administrative assistance to other functional areas.
Skills, Knowledge and Abilities
1. Excellent written and verbal communication skills including professional phone etiquette.
2. Excellent interpersonal skills with the ability to effectively interact with internal and external business partners and staff at all levels.
3. Strong computer skills including Microsoft Office suite and other business related software systems.
4. Excellent organizational skills including ability to prioritize and coordinate multiple tasks.
5. Overall general knowledge of the insurance industry and the business units.
Education and Experience
1. Some college with course work in Marketing, Business, Accounting, etc. desirable.2. Typically a minimum four years strong administrative experience.
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CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected] .

Top Skills

Microsoft Office Suite

What the Team is Saying

Meghan Bautista
Mehrzad Adelzadeh
Alison Massey
SenthilKumar Asokan
Zach Jones
Lisa Smith
Josie Lee
The Company
HQ: Chicago, IL
7,000 Employees
Hybrid Workplace
Year Founded: 1897

What We Do

CNA is one of the largest U.S. commercial property and casualty insurance companies. Backed by more than 125 years of experience, CNA provides a broad range of standard and specialized insurance products and services for businesses and professionals in the U.S., Canada and Europe.

As a company of allies, we understand the importance of fostering an inclusive and supportive culture for all employees. Our eight Employee Resource Groups elevate the voices of underrepresented groups and champion critical DEI initiatives in the workplace and beyond. We strive to promote an environment of inclusion and continuously work to ensure all employees feel valued and respected.

Why Work With Us

CNA knows the importance of having the tools you need to expand your expertise and develop your career. With a variety of cross-discipline and cross-functional opportunities, CNA provides you with the tools and resources needed to customize your career path and understand what is needed to be effective in your role.

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CNA Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
Company Office Image
HQChicago, IL
Located in the heart of the loop, CNA’s headquarters are at 151 N Franklin. With close proximity to both L and Metra stations.

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