Administrative Assistant, College of the Liberal Arts

Posted Yesterday
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University Park, PA, USA
In-Office
41K-59K Annually
Junior
Edtech
We are one community impacting many. We Are Penn State.
The Role
Provides front-facing administrative and customer service support for three academic departments. Responsibilities include assisting faculty, staff, students, and visitors; coordinating events and travel arrangements; managing supplies, calendars, directories, databases, mail, facilities work orders, and conference rooms; updating websites and creating social media content; and reconciling travel-related purchases.
Summary Generated by Built In
APPLICATION INSTRUCTIONS:
  • CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
  • CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
  • If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

 

 

POSITION SPECIFICS

The departments of Communication Arts and Sciences, Philosophy, and Applied Linguistics are seeking a highly visible, front-facing Administrative Assistant to provide exceptional customer service and support to faculty, staff, students, and visitors.

This exciting role offers the opportunity to work at the heart of three dynamic academic departments each with unique faculty, students, and activities.

It’s a position that blends independent problem-solving with teamwork, allowing you to make a real impact on the day-to-day functioning of the departments.

Important Note: The Administrative Assistant will work fully on-site, Monday through Friday, at Penn State’s University Park Campus.
 

Responsibilities include but are not limited to:
  • Greet and assist faculty, staff, students, and visitors in person, by phone, email, and on Microsoft Teams.

  • Assist the Events Assistant with logistical and administrative support for department events and visiting speakers (e.g., travel and lodging arrangements, correspondence, itineraries).

  • Manage office supplies, copiers, textbook orders, and conference or membership purchases.

  • Submit and track facilities work orders through Maximo and follow up on completion.

  • Sort and deliver department mail and packages between mailrooms.

  • Maintain department calendars, directories, databases, and listservs; coordinate conference room scheduling.

  • Assist with website updates and create social media content.

  • Purchase and complete financial reconciliation for all faculty and graduate student travel arrangements (flights, hotel, conference registrations).

The Administrative Assistant will work both independently and collaboratively, utilizing organizational and multi-tasking skills to complete the above responsibilities.
 

Qualifications:
  • Minimum of one year of administrative or office support experience

  • Outstanding organizational skills with high attention to detail and accuracy

  • Excellent interpersonal, verbal, and written communication skills, with the ability to interact professionally and effectively in person, by phone, and electronically

  • Willingness to learn university-specific systems

  • Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a busy academic environment

  • Excellent customer service orientation, with a commitment to providing courteous and responsive support; inclusive and respectful when working with and supporting others.

It is preferred that candidates have proficiency with Microsoft 365, including Word, Excel, Outlook, and Teams.

 

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

General Equivalency Diploma (GED) or High School (HS) 2+ years of relevant experience Required Certifications: None

 

Important Application Instructions:

Applicants must submit a cover letter addressing their interest and relevant experience, in addition to a resume.

 

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

 

Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

 

SALARY & BENEFITS

The salary range for this position, including all possible grades, is $40,608.00 - $58,836.00.

 

Salary Structure - Information on Penn State's salary structure

 

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

 

Federal Contractors Labor Law Poster

PA State Labor Law Poster

Penn State Policies

Copyright Information

Hotlines

Skills Required

  • GED or high school diploma
  • At least one year of administrative or office support experience
  • Two or more years of relevant experience
  • Strong organizational skills and attention to detail
  • Excellent interpersonal, verbal, and written communication skills
  • Ability to learn university-specific systems
  • Ability to manage multiple tasks, prioritize work, and meet deadlines
  • Excellent customer service orientation and respectful, inclusive approach
  • Proficiency with Microsoft 365, Word, Excel, Outlook, and Teams
  • Cover letter addressing interest and relevant experience
  • Authorization to work in the United States without visa sponsorship

Penn State University Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Penn State University and has not been reviewed or approved by Penn State University.

  • Retirement Support Employer contributions to SERS and the TIAA Alternate Plan are described as significant, with supplemental retirement options available. Feedback suggests these choices and contributions create strong long‑term value.
  • Leave & Time Off Breadth Full‑time employees accrue over 24 sick and vacation days annually, with additional university holidays and a winter break. Feedback suggests this depth of leave supports work–life balance.
  • Inclusive Benefits Coverage A 75% tuition discount extends to employees, spouses, and dependent children up to age 26 across resident instruction, World Campus, and Penn College courses. Feedback suggests this broad eligibility meaningfully enhances total rewards, especially for families.

Penn State University Insights

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HQ: University Park, PA
31,771 Employees
Year Founded: 1855

What We Do

There’s a reason Penn State consistently ranks among the top one percent of the world’s universities. Across 24 campuses, our nearly 88,000 students and 17,000 faculty and staff know the real measure of success goes beyond the classroom—it’s the positive impact made on communities across the world. From access to state-of-the-art resources to interdisciplinary pursuits in collaborative atmospheres, a Penn State degree is more than an education. The experiences and knowledge gained here will form the foundation for the lives our students build. Their contributions to the world begin with a Penn State degree. We Are Penn State.

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