Administrative Assistant, Administration (English Services)

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Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. 
 
Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

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What it’s like working at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms from coast to coast to coast. Our successes and accomplishments are driven by our people who embody and uphold values that include creativity, integrity, inclusiveness and relevance. 

Do you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

We are looking for an enthusiastic person to provide administrative support to the Unscripted Content Department in English Services. You will work in a dynamic and fast paced environment; flexibility, detailed organization, and the ability to juggle multiple priorities to meet short deadlines are essential. This role requires a high level of discretion and confidentiality.  We are looking for a highly motivated and proactive individual who thrives in a fast-paced environment.  

Core Responsibilities:

• Office Operations: Oversee the day-to-day operation and appearance of the office. Manage office supplies, shipping and receiving, and maintenance requests. Maintain accurate records of equipment inventory, subscriptions, floor plans, and departmental documentation. Monitor IT hardware to ensure all technical equipment remains up to date and functional in collaboration with the IT department.

• Administrative Support: Act as the primary point of contact for all administrative and office inquiries. Manage departmental communications, calendars, event tickets requests, phone calls, and visitor reception. Coordinate internal and external meetings, including scheduling, booking boardrooms, and preparing necessary meeting materials and catering.

• Financial & Corporate Processes: Support travel arrangements (AmexGBT) and submit expense reports (TEMS) for the production team. Oversee internal processes related to HR (Workday), Business (Livelink), Procurement (ePlaza) and other corporate processes as they arise while ensuring strict compliance with corporate policies.

• Communications & Stakeholder Management: Prepare and edit email correspondences and presentations. Coordinate internal staff communications, meetings and events, including providing on-site support, setup, and catering. Establish and maintain effective working relationships with all levels of staff and stakeholders to ensure maximum efficiency and collaboration.

• Compliance & Emergency Prep: Manage emergency preparedness and crisis management documentation, including regular updates to instruction manuals for evacuations, safety, and fire protocols.

This role involves collaborating with other office administrators and executive assistants to support the overall administrative needs of the Unscripted department and CBC Entertainment.

Qualifications

• Education: University degree or college diploma is an asset.

• Experience: Relevant administrative experience is required.

• Technical Skills: Strong proficiency with Google Workspace (Docs, Sheets, Slides), Zoom, and other essential business applications (technical acumen is an asset).

• Adaptability: Proven ability to work both collaboratively and independently in a fast-paced environment.

• Problem-Solving: Ability to comprehend and act on complex, urgent, and sensitive matters in a timely manner.

• Organizational Skills: Highly developed administrative skills with meticulous attention to detail and accuracy.

• Interpersonal Skills: Professional, diplomatic, and culturally sensitive with a commitment to contributing to an inclusive and equitable workplace.

• Initiative: Proactive mindset, with the ability to identify administrative gaps and propose solutions.

• Flexibility: Willingness to work outside of regular office hours as required to meet production needs.

• Language: Functional French is an asset but not required 

Candidates may be subject to skills and knowledge testing.
 
We thank all applicants for their interest, but only candidates selected for an interview will be contacted.
 
CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected].
 
You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

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