The Role
Provide day-to-day administrative and client support for an Australian client: manage inboxes, draft client correspondence, maintain records, create/form at documents and reports (Word/Excel), update trackers and Xero Practice Manager, and support task/workflow coordination to ensure timely, accurate communications and system records.
Summary Generated by Built In
Position: Administrative Assistant (Up to ₱65K)
Schedule: Monday to Friday, 7 AM – 4 PM (PH Time)
Work setup: Onsite
Grow your career with BMG Outsourcing - a leading, well-respected Australian-owned Outsourcing Company with offices in Clark and Sydney, offering long-term rewarding careers with our clients.
The Administrative Assistant is responsible for delivering high-quality administrative and client support services to our AU Client. This role ensures efficient workflow management, professional client communication, and accurate documentation using key systems and tools.
In this role, you will:
1. Administrative Support
- Provide day-to-day administrative assistance to the client
- Maintain organized records, files, and documentation
- Support task tracking and workflow coordination
2. Client Communication
- Draft, format, and send client letters
- Prepare professional, client-ready correspondence
- Ensure all communications meet quality and brand standards
3. Inbox & Email Management
- Manage and monitor inboxes
- Prioritize emails and flag urgent items
- Draft email responses on behalf of stakeholders
4. Document & Reporting Management
- Create and format documents using Microsoft Word (expert level)
- Maintain and update reports and trackers in Microsoft Excel (advanced level)
5. Systems & Workflow Management
- Utilize Xero Practice Manager for task/job tracking and workflow updates
- Ensure accurate data entry and system records
- Update task management tools and monitor deadlines
Requirements
We’re Looking for Someone Who has:
- Previous experience in an administrative or virtual assistant role
- Experience supporting professional services (accounting/finance preferred)
- Experience in client-facing support roles is an advantage
Technical Skills:
- Expert in Microsoft Word (formatting, templates, professional documents)
- Advanced Microsoft Excel skills (trackers, reporting, formulas preferred)
- Strong experience with Xero Practice Manager
- Experience with task/workflow management tools
Non-Negotiables:
- Excellent written and verbal communication skills
- High attention to detail and accuracy
- Strong organizational and time management skills
- Ability to multitask and prioritize effectively
- Proactive and self-driven with minimal supervision
Benefits
Why You’ll Love Working with Us:
Company-provided laptop + second monitor
Free HMO
Monthly Team Gratitude Celebrations, Year-end Party, & Summer Outing.
Welcome gift on Day 1
Coffee session on Day 1 (for hybrid and onsite employees)
Company Shuttle Service
Free Meals and Snacks
Generous vacation days, holidays, and sick leave to help you recharge.
DOLE Mandated Leave (Paternity Leave, Maternity Leave, 7 days SOLO Parent Leave, Magna Carta Leave, etc.)
Skills Required
- Previous experience in an administrative or virtual assistant role
- Experience supporting professional services (accounting/finance)
- Experience in client-facing support roles
- Expert-level Microsoft Word (formatting, templates, professional documents)
- Advanced Microsoft Excel skills (trackers, reporting, formulas)
- Strong experience with Xero Practice Manager
- Experience with task/workflow management tools
- Excellent written and verbal communication skills
- High attention to detail and accuracy
- Strong organizational and time management skills
- Ability to multitask and prioritize effectively
- Proactive and self-driven with minimal supervision
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The Company
What We Do
BMG Outsourcing is a business process outsourcing (BPO) provider that specializes in recruiting highly qualified offshore staff, offering value-added solutions for businesses through full-time staff and hourly-based tasks.
