Administrative Assistant-1

Posted 5 Days Ago
Be an Early Applicant
Mesa, AZ, USA
In-Office
Junior
Real Estate • Hospitality
The Role
Provide front-office administrative support for a resort community: enhance resident/guest experience, act as liaison, support Office Manager and leadership, manage seasonal rentals and bookings, process paperwork, coordinate appointments and vendor access, monitor community compliance, run errands, and assist multiple departments as needed.
Summary Generated by Built In

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Administrative Assistant-1 in Mesa, Arizona.

What you’ll do: 

The Administrative Assistant helps to maintain property operations and to attract and serve guests and residents.  

 

Your job will include: 

  • Promote a positive resident/guest experience by building strong relationships, anticipating needs, and contributing to a welcoming, service-oriented community culture.

  • Act as a liaison between residents and various departments, helping resolve concerns while providing excellent customer service. Escalating issues when appropriate.

  • Support Office Manager with daily administrative tasks and special projects. Maintain open communications and assist Facilities Director and General Manager

  • Demonstrate flexibility by assisting multiple departments and adapting to changing priorities in a fast-paced environment.

  • Willingness to cross train with other positions and filling in when needed. 

  • Assist with conflict resolution by professionally helping resolve issues while providing exceptional customer service.

  • Spearhead seasonal rentals, stocking, bookings, payment processing, arrivals, departures, and occupancy tracking.

  • Process general office paperwork accurately and efficiently. 

  • Coordinate appointments, meetings, vendor access, and calendars for front office team.

  • Help monitor compliance with community rules and regulations.

  • Run errands, including delivering various communications to guests or residents, as needed. 

  • Perform other miscellaneous duties as assigned. 

 

Experience & skills you need: 

  • High school diploma, or the equivalent experience. 

  • 1+ year of office experience. 

  • Strong communications and organizational skills. 

  • Meticulous attention to detail. 

  • Proficiency with computers, preferably Microsoft Office Suite.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Skills Required

  • High school diploma or equivalent experience
  • 1+ year of office experience
  • Strong communications and organizational skills
  • Meticulous attention to detail
  • Proficiency with computers
  • Microsoft Office Suite
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The Company
3,800 Employees

What We Do

Equity LifeStyle Properties is a leading real estate investment trust (REIT) and operator of manufactured home communities, RV resorts, and campgrounds in North America. With over 50 years of experience, the company owns and manages a diverse portfolio of properties across 35 states and British Columbia, providing high-quality amenities and services to residents and guests in highly desirable locations.

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