Administrative and Scheduling Assistant

Posted 2 Days Ago
Be an Early Applicant
Ann Arbor, MI, USA
In-Office
18-22
Entry level
Healthtech • Professional Services
The Role
Serve as front-line contact for clients and families at an autism clinic. Manage phone inquiries, coordinate schedules for ABA, OT, and speech therapy, maintain staff schedules and clinic organization, assist with appointment logistics and required electronic signatures, and support general administrative and operational tasks.
Summary Generated by Built In

Description

Position Summary

We are seeking a friendly, organized, and detail-oriented Administrative & Scheduling Assistant to support the daily operations of our autism clinic. This position serves as the first point of contact for clients and families while providing administrative, scheduling, and operational support to our clinical team. The ideal candidate is professional, dependable, and able to manage multiple priorities.

Essential Responsibilities

  • Greet clients, families, vendors, and visitors with professionalism and warmth.
  • Answer phones, respond to inquiries, and direct calls appropriately.
  • Coordinate client schedules for ABA, Occupational Therapy, and Speech Therapy services.
  • Maintain employee schedules and assist with payroll-related scheduling.
  • Communicate with families regarding scheduling changes, cancellations, and other service-related updates.
  • Assist staff and families with appointment essentials, including obtaining required electronic signatures.
  • Maintain office and clinic organization, including filing, scanning, inventory management, mail, and supplies.
  • Help maintain a clean, organized, and welcoming clinic environment.
  • Support clinic operations by completing additional administrative tasks as needed.

Requirements

Schedule

Part-Time (20 hours/week)

Monday–Friday

2:30 p.m. – 6:30 p.m.

Opportunities for additional hours and career growth may be available.

Qualifications

  • High school diploma or equivalent required.
  • Administrative, customer service, or healthcare office experience preferred.
  • Strong organizational, communication, and customer service skills.
  • Proficiency with Google Workspace and the ability to learn scheduling software such as MeasurePM.
  • Ability to multitask, maintain confidentiality, and work independently in a fast-paced environment.
  • Experience in a pediatric, therapy, or healthcare setting and knowledge of HIPAA are preferred.

Benefits offered with this position are subject to the employee's classification, employment status, and eligibility under applicable company policies and benefit plans. The company reserves the right to modify, amend, or discontinue benefits in accordance with its policies and applicable law. 

#ZR

Skills Required

  • High school diploma or equivalent
  • Proficiency with Google Workspace and ability to learn scheduling software such as MeasurePM
  • Strong organizational, communication, and customer service skills
  • Ability to multitask, maintain confidentiality, and work independently in a fast-paced environment
  • Availability for part-time schedule (20 hours/week; Mon-Fri 2:30 p.m. - 6:30 p.m.)
  • Administrative, customer service, or healthcare office experience
  • Experience in a pediatric, therapy, or healthcare setting and knowledge of HIPAA
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The Company

What We Do

ABA Pathways, LLC provides one-on-one Applied Behavior Analysis (ABA) therapy and Occupational Therapy, primarily for individuals on the autism spectrum. The company focuses on helping clients learn new skills, change behavior, and thrive, guided by values of kindness and person-centered care.

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