Administration Specialist

Posted Yesterday
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Kraków, Małopolskie, POL
In-Office
Junior
Software
The Role
Supports daily office operations by greeting visitors, managing correspondence and calls, maintaining files, preparing reports, ordering supplies, coordinating vendors, assisting with events, and communicating administrative updates. Requires at least one year of office administration or customer service experience, Microsoft Office proficiency, B2-level English, strong organization and communication skills, and the ability to handle urgent tasks independently.
Summary Generated by Built In
Company Description

Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a few words that describe an average day for us. Building cross-functional engineering teams that take ownership and crave more means we’re always on the lookout for talented people who bring passion and creativity to every project. Our culture embraces openness, acts with respect, shows grit & guts and combines employment with enjoyment.

Job Description

Project – the aim you’ll have

We are looking for an Administration Specialist to join our Software Mind office and support the smooth day-to-day operations of the workplace.

This role is ideal for someone who is well-organized, communicative, and proactive - a person who enjoys working with people and creating a positive experience for both employees and visitors.

Position – how you’ll contribute

  • Guest Services: Greeting customers and maintaining the company’s image.
  • Correspondence: Receiving, registering, and sending mail and courier packages.
  • Phone and Email: Answering phone calls and managing the office’s main email inbox.
  • Filing: Organizing contracts, HR documentation, and current correspondence.
  • Reporting: Preparing expense reports and administrative summaries.
  • Purchasing: Ordering food items (coffee, tea), office supplies, and cleaning supplies.
  • Vendors: Liaising with couriers, the cleaning company, and the office equipment service provider.
  • Events: Assisting with the organization of business meetings, conferences, and company team-building events.
  • Communication: Communicating important administrative messages to the entire team.

Qualifications

Expectations – the experience you need

  • Experience: At least 1 year in office administration or customer service
  • Computer skills: Proficiency in MS Office (Word, Excel, Outlook)
  • Foreign language: English proficiency at a minimum B2 level
  • Equipment skills: Ability to use office equipment (printers, scanners)
  • Organization: Excellent ability to organize one’s own work and maintain order in documents.
  • Communication: Strong interpersonal skills and the ability to build relationships easily.
  • Stress tolerance: Ability to work under time pressure and resolve urgent problems.
  • Availability: Independence, assertiveness, and attention to detail

Additional skills – the edge you have

  • Knowledge of SharePoint
  • Knowledge of the Saldeo accounting system

Additional Information

Our offer – professional development, personal growth:

  • Flexible employment
  • International projects with leading global clients
  • Non-corporate atmosphere 
  • Language classes 
  • Internal & external training 
  • Private healthcare and insurance  
  • Multisport card 
  • Well-being initiatives 

Position at: Software Mind

Skills Required

  • At least 1 year of experience in office administration or customer service
  • Proficiency in Microsoft Word, Excel, and Outlook
  • English proficiency at minimum B2 level
  • Ability to use printers and scanners
  • Excellent organization skills and ability to maintain orderly documents
  • Strong interpersonal and relationship-building skills
  • Ability to work under time pressure and resolve urgent problems
  • Independence, assertiveness, and attention to detail
  • Knowledge of SharePoint
  • Knowledge of the Saldeo accounting system

Software Mind Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Software Mind and has not been reviewed or approved by Software Mind.

  • Fair & Transparent Compensation Pay is considered competitive for core hiring markets, with “good salary” cited in multiple locales. Public salary snapshots provide a baseline that helps candidates assess offers and negotiations.
  • Flexible Benefits Remote or hybrid options are prominently highlighted, and a remote‑work program is publicly noted alongside positively cited work‑from‑home experiences. Flexibility around schedules and location is presented as part of the package.
  • Wellbeing & Lifestyle Benefits Private medical care, language classes, sports/fitness support, and learning initiatives are listed for several Central/Eastern European locations, with occasional workation perks promoted. These lifestyle‑oriented offerings complement base pay and can enhance perceived total rewards.

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The Company
HQ: Kraków
1,000 Employees
Year Founded: 1999

What We Do

Software Mind is a global digital transformation partner with operations throughout Europe, the US and LATAM. Driven by tech and empowered by people, we provide companies with software engineers and autonomous, cross-functional development teams who manage software life cycles from ideation to release and beyond. For over 20 years we’ve been enriching organizations with the talent they need to boost scalability, drive dynamic growth and bring disruptive ideas to life. Our top-notch engineering teams combine ownership with leading technologies, including cloud, AI, data science and embedded software to accelerate digital transformations and boost software delivery. A culture, driven by trust, that embraces openness, craves more and acts with respect enables our experts to create evolutive solutions that support scale-ups, unicorns and enterprise-level companies around the world.

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