The Role
Provide administrative and front-desk support for the area manager, including phone reception, data entry, permit preparation and tracking, document management, scheduling, records maintenance, coordinating with supervisors and subcontractors, customer follow-up, and office supply management to ensure organized, efficient operations.
Summary Generated by Built In
Description
Job Description: Quality Electric of the Coastal Carolinas is seeking a dedicated and detail-orientated individual to join our team. As an Administrative Assistant, you will play a crucial role in supporting our area manager. This role involves a variety of administrative tasks, including data entry, customer support, and managing front desk responsibilities. The Administrative Assistant will play a key role in maintaining an organized and efficient work environment.
Responsibilities:
- Answers telephones, directs appropriately, and greets visitors
- Obtaining project information; permitting requirements for the county
- Proficient in MS Word, MS Excel and Outlook
- Prepare, submit, and track permit applications with local, state, and county agencies for residential projects, ensuring all documentation is accurate and complete.
- Maintain organized records of all permit applications, communications, and approvals, ensuring easy access for team members.
- Assist with document management tasks, such as scanning, filing, copying, and maintaining electronic records
- Manage office supplies inventory and place orders when necessary to ensure smooth office operations.
- Research online public records and verifying information.
- Scheduling service request
- Familiarity with Builder websites
- Communicate schedule updates and adjustments to project teams, clients, and stakeholders as needed.
- Coordinate with supervisors, and subcontractors to ensure that schedules align with project timelines and resource availability.
- Monitor progress against schedules, identifying potential delays and adjusting plans as necessary.
- Prepare and distribute daily, weekly, and monthly schedules and status reports to all relevant parties.
- Telephones customers to remind them of appointments.
- Follows up with customer after completion of installation to discuss satisfaction.
General Requirements:
- Excellent attention to detail
- Ability to multi-task
- Strong communication skills, written, and verbal skills
- Strong organizational skills
- Ability to work in a fast-paced environment
- Comply with all company policies and procedures
- Strong interpersonal skills
- Excellent analytical skills
Benefits:
- Medical, dental and vision insurance
- FSA with debit card
- Employer-paid Short-Term Disability (STD)
- $20K in life insurance and $20K AD&D insurance
- 401(k) employer match
- Paid Vacation
- PTO
- Paid Holidays
- Annualized reviews for merit increases
Skills Required
- Proficient in MS Word, MS Excel and Outlook
- Familiarity with Builder websites
- Experience preparing, submitting, and tracking permit applications with local, state, and county agencies
- Excellent attention to detail
- Ability to multi-task
- Strong written and verbal communication skills
- Strong organizational skills
- Ability to work in a fast-paced environment
- Strong interpersonal skills
- Excellent analytical skills
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The Company
What We Do
L&S Mechanical is a leading provider of plumbing, HVAC, and electrical installation services for residential and small commercial markets.
