• Displays a customer-focused mindset at all times and ensures all team members deliver an
engaging, positive and authentic customer experience
• Handles customer situations in compliance with policy and procedures, attempts to "solve for
yes" and escalates issues as appropriate
• Maintains a clean and well organized store, promoting a safe working and shopping
environment to maximize the customer experience
• Shares feedback from customers with the leadership team to improve the overall customer
experience
• Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)
• Delivers an engaging, positive and authentic customer experience with all customers
• Displays a customer-focused mindset at all times and ensures all team members deliver an
engaging, positive and authentic customer experience
• Holds self and others responsible for the accomplishment of all operational tasks
• Coaches and provides feedback on Sales Associate's performance
• Supports associate engagement by recognizing and rewarding outstanding performance
• Provides direction to associates to ensure understanding of company directives and standards
• Prioritizes and delegates tasks to meet all operational needs
• Supports and executes visual directives and maintains visual standards set by the company
• Drives efficiency in all operational store processes
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
PACSUN Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PACSUN and has not been reviewed or approved by PACSUN.
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Retirement Support — A 401(k) with employer matching, with some roles noting immediate vesting, is available. This provides longer‑term financial support beyond base wages.
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Parental & Family Support — Parental leave is described as generous alongside family medical leave. This strengthens family‑oriented support for eligible full‑time employees.
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Wellbeing & Lifestyle Benefits — A strong merchandise discount plus tuition reimbursement and an EAP are offered. These lifestyle benefits add tangible value for employees who engage with the brand.
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What We Do
Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art, and sport. Co-created in Los Angeles. Founded in 1980 as Pacific Sunwear, the Pacsun brand has evolved well beyond beachwear. Today, Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles to a community of inspired youth. In our fleet of over 350 stores and Pacsun.com you will find brands such as Formula 1, The Met, UFC, Brandy Melville, J. Galt, and Fear of God ESSENTIALS, in addition to our best-selling Pacsun brand. We are dedicated to being leaders in delivering high-quality product, relevant retail experiences, and unique digital content. As an organization we are inspired and led by the diversity of our customers and associates. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Head to our PacCares page to learn more about the organizations we partner with.
